Senior Strategy Operations Manager, Justworks
Data & Analytics
$175.5-201.8k
Business operations platform
Be an early applicant
Business operations platform
1001+ employees
Be an early applicant
$175.5-201.8k
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- Plans & Aligns - Ensures individual actions support company mission; communicates effectively; understands urgency and plans accordingly
- Balances Stakeholders - Understands internal and external stakeholder requirements, expectations, and needs and acts fairly despite conflicting demands of stakeholders
- Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking across the organization
- Manages Complexity - Making sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems
- Good Judgment - Pauses before acting; asks questions to fully understand context; applies critical thinking and takes ownership of outcomes
- Teamwork & Communication - Honors diverse thoughts and opinions; leverages unique skills to maximize efficiency
- Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve
- 7–10+ years in strategy, analytics, consulting, or business operations with a track record of working at the intersection of data and organizational strategy
- Strong data and analytics fluency, enough to pressure-test assumptions, evaluate AI and data investments, and engage credibly with technical leaders
- Proven ability to write and present strategic materials for C-suite and senior leadership audiences - executive narratives, investment cases, QBR decks
- Experience owning complex planning and review processes across a function or organization
- Strong program management skills - able to run multi-threaded, cross-functional initiatives with clarity and accountability
- Demonstrated ability to influence without authority across senior stakeholders
- Comfortable in fast-moving, ambiguous environments where the path isn't always defined
What the job involves
- The Data & Analytics team is Justworks' data and AI center of excellence - a connected set of functions spanning business intelligence, data science, data governance, analytics engineering, platform data/ML engineering and AI builders
- We've grown significantly over the last several years and continue to build momentum across the business, leveling up maturity in how we deliver insights, govern data, and enable the company to make better decisions
- You'll find a highly collaborative & diverse group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers while evolving how we work together for our people
- You're a strategic operator who blends analytical fluency with executive communication and program rigor. You think in systems - how strategy, planning, stakeholder relationships, and delivery mechanisms connect to produce organizational clarity - and you know how to make all of those things work together at scale
- You've partnered closely with senior leaders on high-stakes strategic work: annual planning, investment decisions, business reviews, organizational narratives. You're comfortable co-authoring a strategy memo, pressure-testing an assumption, or framing a functional narrative for a leadership audience. You bring a genuine point of view grounded in data, analytics and AI fluency
- You balance strategic altitude and operational follow-through, equally comfortable identifying where an organization should invest next and running the program that gets it there. You build trust quickly across functions and know how to represent a point of view with credibility when senior leaders are in the room
- Reporting to the VP of Data & Analytics, you'll serve as a thought partner and strategic operator at the center of how DNA plans, communicates, and shows up across the company
- Running Operating Systems (35%)
- Own DNA's quarterly business review process end-to-end; structure, narrative, preparation, and facilitation
- Lead planning processes that connect DNA's priorities to enterprise OKRs and cross-functional operating forums
- Build and maintain the mechanisms that keep DNA's strategy visible, measurable, and connected to how the business operates
- Ensure DNA's planning and review cadences are integrated with Finance, Product, Revenue, and Operations rhythms
- Leading Special Projects (40%)
- Partner with the VP to develop, pressure-test, and communicate DNA's annual and long-range strategy - including investment theses, capability roadmaps, and organizational direction
- Identify emerging opportunities in data, analytics, and AI that can create meaningful business value; synthesizing internal signals, market trends, and competitive context
- Drive strategic programs that require sustained alignment across multiple functions and senior stakeholders
- Lead ambiguous, high-impact initiatives that have no clear home - mobilizing teams toward outcomes and filling gaps that fall between existing ownership lines
- Intangibles: Executive Leverage, Narrative, & Culture (25%)
- Translate DNA's strategy into executive narratives, pre-reads, and decision frameworks that land at the leadership level
- Represent DNA's strategic point of view in cross-functional forums with credibility and conviction
- Build enablement that elevates how DNA leaders communicate, engage with the business, and show up at enterprise altitude
- Create frameworks and operating artifacts that scale DNA's ways of working across the organization
- In the Senior Manager, Strategy Operations - Data & Analytics role, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's 2024 acquisition of the international employment-of-record (EOR) company Via is a promising sign of it's continued strength.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Founder & Directive)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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