Staff Product Manager, Dropbox
AI Agent Platform & Builder
CA$191.3-258.7k
+ Eligible for the corporate bonus program & Stock in the form of Restricted Stock Units
More information about location
Smart workspace company
Open for applications
Smart workspace company
1001+ employees
Open for applications
CA$191.3-258.7k
+ Eligible for the corporate bonus program & Stock in the form of Restricted Stock Units
More information about location
1001+ employees
Company mission
Dropbox's mission is to design a more enlightened way of working.
Role
Who you are
- 10+ years of product management experience, with significant hands-on work in platform, tooling, orchestration, and internal infrastructure. Ideally candidate has experience operating as the DRI building products for other product teams or developers
- Proven experience defining and shipping orchestration / workflow systems, agentic systems, or automation pipelines (planning, scheduling, execution)
- Strong technical fluency. Able to reason about APIs, event-driven systems, latency, error handling, reliability and distributed systems. Engages in deep technical discussions about system architecture, APIs, and technical trade-offs with engineers and data scientists
- A strong sense of user empathy. Experience conducting user research and building products for both technical and non-technical audiences
- Analytical mindset and instrumentation experience. Familiarity with logging, metrics, monitoring, error diagnosis, and performance optimization
- Excellent cross-functional collaboration and influencing skills . Ability to drive consensus across engineering, ML, Product, Design, Ops, Security, etc, with a proven ability to translate complex technical concepts and ambiguous problems into clear, structured product documents and compelling narratives
- Bias toward quality, safety, and robustness. Experience defining guardrails, failure modes, fallback patterns, cost control, and best practices in reliability engineering
Desirable
- Experience with no-code/low-code platforms or builder tools
- Familiarity with modern AI agent frameworks and orchestration layers (e.g., LangChain, Semantic Kernel, Haystack)
- Experience building and scaling products for SMB customers
- A background in applied data science, software engineering, or a related technical field
- Experience with prompt orchestration, agent evaluation frameworks, human-in-the-loop correction, and reliability mechanisms
What the job involves
- As a Staff Product Manager within the Dash organization, you will define, build, and scale Dropbox’s agent platform & orchestration layer that powers intelligent assistants, tool agents, and workflow automations
- You will lead both the strategic direction and hands-on execution of orchestration, planning agents, agent tooling, and democratized agent builder experiences
- A key focus will be developing a world-class, no-code agent builder experience that democratizes agent creation
- You will empower Dropbox's SMB customers (many of whom don't have technical talent) to build and deploy agents that solve critical business issues
- Simultaneously, you will build a robust internal platform that enables any team at Dropbox to build, deploy, and consume agents and tools, accelerating our internal AI development
- In this role, you’ll define the core abstractions and capabilities that make it easy for teams to create reliable, composable, and context-aware agents
- Ou’ll partner closely with engineering, design, and applied AI to build a platform that scales from internal tools to developer-facing extensibility
- This is a highly technical and creative role for a PM who thrives on platform thinking, developer experience, and AI orchestration systems
- You’ll translate complex technical opportunities into product strategies that empower others to innovate on top of Dropbox’s AI ecosystem
- Define agent platform strategy and roadmap. Set long-term direction for orchestration layers, planner agents, tool agents, agent lifecycle, extensibility, and integration patterns
- Drive execution and delivery across core agent infrastructure. Deliver planner modules, orchestration API, agent workflows, tool execution, scheduling, error handling, fallbacks, and scaling
- Design and evolve a no-code / low-code agent builder experience. Provide visual UIs, templates, workflow editors, SDKs, integration connectors, and deployment tooling so non-technical users can build useful agents
- Drive platform adoption and consumption across Dropbox. Enable internal teams to deploy, extend, or consume agents; foster best practices; integrate with product teams; provide APIs, documentation, and onboarding
- Measure, monitor, and debug agent performance & reliability. Instrument agent execution, collect logs/traces/metrics, detect failures, handle retries and fallback paths, while driving continuous improvement
- Collaborate cross-functionally to embed agents into user workflows. Partner with product, ML, design, operations, security, and infrastructure teams to align on UX, safety, data flow, and guardrails
- Evangelize, mentor, and lead in agent culture and standards. Codify agent design guidelines, train internal teams, set guardrails (safety, cost, latency), and represent agent infrastructure in leadership forums
Our take
Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.
Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.
The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2014
$350m
SERIES C
Oct 2011
$250m
SERIES B
Total funding: $607.4m
Company benefits
- Medical, dental, and vision coverage
- We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
- Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
- Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
- Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
- Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
- We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
- No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them
Company HQ
Mission Bay, San Francisco, CA
Leadership
Arash Ferdowsi
(CTO)Studied Computer Science at MIT before founding Dropbox straight out of university
Drew Houston
(CEO)Studied Computer Science at MIT before founding Dropbox straight out of university
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