IT Operations Engineer, Tanium

• Bachelor's Degree or Equivalent Experience
• 2-3 years relevant work experience
• Experience with Meraki network hardware and web interface
• Direct experience working with AWS, Azure, and/or Google Cloud
• Experience managing common services, such as DNS, DHCP, and Active Directory
• Familiar with monitoring and analytics tools, such as Nagios, Splunk, CheckMK, and/or DataDog
• Basic understanding of common network technologies and protocols
• Problem solving skills required to analyze complex situations and use various commercial / open-source tools to quickly resolve technical challenges
• Authorized to work in the U.S

Desirable

• The Operations Engineer is responsible for provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure with a particular focus on support for R&D people, processes and technology
• This role participates in technical research and development to enable continuing innovation across Tanium’s R&D and Engineering infrastructure while ensure hardware, operating systems, software systems, and related procedures are operational, secure, and well maintained
• Travel on short notice for network troubleshooting as needed
• Manage the day to day operations of Tanium’s infrastructure
• Participate in the planning of both short and long-term goals and direction for IT
• Develop tools for automation of tasks and integration of other central IT services
• Follows the change management process
• Document system configuration, installations, and maintenance processes
• Collaborate with DevOps and Engineering teams to resolve operational challenges and streamline workflows
• Core Competencies:
• Demonstrates initiative and motivation
• Excellent oral and written communication skills
• Team player
• Person of high ethics and integrity
• Ability to work in a fast-paced, changing environment