Head of Compliance Program Management, Flex
$180-220k
+ Company stock options
2-3 days a week in office
Flexible rent payment application
Open for applications
Flexible rent payment application
501-1000 employees
Open for applications
$180-220k
+ Company stock options
2-3 days a week in office
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- The ideal candidate is a seasoned compliance professional with deep experience building and managing CMS programs that cover policy, governance and reporting frameworks
- Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience and current knowledge of fintech structure, credit products and secured/unsecured lending, including interpretation and application of all related laws, regulations, and directives. Experience managing a diverse staff; Advanced degree preferred
- Highly motivated, strong attention to detail, team oriented, organized
- Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
- Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders
- Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
- Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations
- Extensive experience working with US regulators
- Comfortable acting as an agent for positive change with agility and flexibility
- Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential
- Articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style. Candidates must have effective persuasion skills, the ability to work effectively at the highest levels of the organization, and will display highly effective networking and influencing skills
- Executive presence and a reputation for building strong relationships with stakeholders and leading teams, both direct reports and in peer/influence models
What the job involves
- The Flex Compliance team is looking for a Head CMS Program Management to drive key components of the Compliance Management Systems Program
- The role will drive key components and manage the Compliance Program Management Operations team that support, regulator interactions, training, policies, reporting and annual planning
- This position will report to the VP, Compliance
- Implement and continue to enhance a comprehensive CMS program that aligns with the company's overall business goals and risk tolerance
- Oversee the design, development, delivery, and maintenance of best-in-class Compliance, programs, policies, and practices and set strategic CMS direction
- Translate CMS strategy and goals across Flex stakeholders in a succinct and clear manner; provide direction and guidance on the program
- Leading and managing a staff of Compliance professionals, with direct accountability for hiring and organizational structure. Direct oversight for compensation, performance appraisals, staff development, training, etc. Provides input on performance and compensation recommendations for staff and utilities that provide related services on a matrix basis
- Providing oversight and guidance over the assessment of broad complex issues, structures potential solutions and drives effective resolution with other senior stakeholders. Assisting in setting annual individual goals that support overall compliance risk management strategy
- Coordinating with broader compliance teams to align individual programs and objectives with compliance strategy and risk appetite. Representing VP Compliance and Chief Legal Officer in significant strategic initiatives as requested
- Collaborate with the first line of defense teams to provide compliance advice and guidance on existing and new activity processes, helping to shape a product that is both innovative and compliant
- Building relationships with stakeholders by exhibiting strong subject matter expertise and bringing a sense of urgency to proactively support client groups
- Building and maintaining strong relationships with other functional heads, working closely with Legal, other control functions, and Internal Audit to create a supportive and seamless culture of compliance, control, ethical conduct, and risk mitigation
- Establishing professional relationships with relevant regulatory bodies and bank partners, and representing Flex and Compliance on regulatory matters as required
- Handle any regulatory inquiries or examinations related to the Flex product. Serving as the liaison with regulatory examiners, Internal Audit, and external auditors on all significant Compliance issues and overseeing implementation of related remediation
- Conduct and supervise regulatory risk assessments and monitoring/testing thought leadership, creating or assisting in creation of action plans to mitigate identified risks
- Stay up-to-date with, and coordinate action plans for, changes in laws and regulations related to Flex products and services, interpreting them and advising the team accordingly
- Additional duties as assigned
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(CPO)Experience as Data Science Researcher. Also co-founded Boundless Reality.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 25 more jobs at Flex