Sales Engineer, AlphaSense
Enterprise Intelligence
$100-125k
More information about location
Market intelligence and search platform
Be an early applicant
Market intelligence and search platform
1001+ employees
Be an early applicant
$100-125k
More information about location
1001+ employees
Company mission
AlphaSense's mission is to organise the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- This role requires strong project management skills, excellent communication, and experience creating and documenting playbooks for large scale rollouts
- At least 4+ years of experience as an implementation manager, customer-facing project manager and/or in enterprise customer success
- Passionate about learning and always seeking the next challenge
- Robust problem-solving and critical thinking abilities
- Ability to work collaboratively in a cross-functional team environment
- A systems thinker with a proven track record of turning processes that lack structure into effective, repeatable, scalable programs
- Obsessed with adding value to the client experience
- Ambitious, with impeccable integrity and curiosity
- Comfortable analyzing and leveraging data to inform decision making
- Demonstrates excellent organizational skills and attention to detail
- Experience with any/all of the following: Intercom, Salesforce, JIRA, Tableau, Catalyst
What the job involves
- Reports to: Director, EI Application Specialist Team
- We are looking to add an Sales Engineer to our growing Enterprise Intelligence offering at AlphaSense. This role will oversee the implementation of large client rollouts and collaborate with internal stakeholders to ensure success
- This role is post sales focused and will serve as the bridge between the pre-sale technical implementation and the post implementation account rollout
- Given the new release of the Enterprise Intelligence product offering, you will be an important partner in shaping the future of enterprise account management and support
- In this position, you will play a crucial role in ensuring a successful implementation & rollout of our Enterprise Intelligence product for both new and existing/upsell customers
- You will be responsible for managing the post-sale implementation process, collaborating with cross-functional teams, and ensuring a seamless transition for our clients to ensure adoption
- You will work closely with both the Technical Implementation and Account Management teams
- Develop and execute detailed project plans, ensuring alignment with client goals and expectations
- Coordinate with cross-functional teams, including account management, product, marketing and sales, in order to gather necessary resources for a successful implementation
- Conduct regular meetings and communications to keep internal and external clients informed of implementation progress
- Create and modify training programs for each client engagement
- Collaborate with marketing to create documentation for clients to support training needs
- Proactively identify potential risks and issues during the implementation process and develop mitigation strategies
- KPI Monitoring:
- Establish key performance indicators (KPIs) and regularly monitor and report on team and individual performance
- Use data-driven insights to make informed decisions and improvements
- Develop and maintain comprehensive playbooks to guide future implementations
- Partner with Account Managers and Adoption Specialists to drive adoption and value realization
Our take
Manual research can be a serious pain: financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field, AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it has now set its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company HQ
Union Square, New York, NY
Leadership
Jaakko Kokko
(Co-Founder & CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(Co-Founder & CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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