Senior Product Designer, Authorium

• 7+ years of product design experience, with at least 3 years focused on enterprise SaaS or complex B2B applications
• Demonstrated experience owning design end-to-end across a platform — not just individual features or screens
• Track record of operating with PM-level ownership: framing problems, driving scope decisions, and carrying initiatives through delivery
• Deep skill in designing for dense, data-heavy, workflow-driven products — tables, filters, multi-step flows, role-based experiences, and configuration interfaces
• Experience leading user research: planning studies, running usability tests, synthesizing findings, and connecting them to product decisions
• Systems thinking — you see the product as an interconnected whole, not a collection of screens
• Experience managing or mentoring designers, with a point of view on how to build design quality into a team
• Expert-level Figma proficiency: components, libraries, auto-layout, prototyping
• Proficiency in utilizing AI tools to accelerate and improve the design process and artifacts
• Comfortable working in Jira-based agile workflows — sprint planning, backlog management, and cross-functional delivery coordination
• Strong understanding of accessibility standards (WCAG 2.1 AA) and experience designing for compliance-driven environments
• Clear communication — you can explain design decisions in terms of user outcomes and business tradeoffs, not aesthetics

Desirable

• The Product team is small and high-leverage
• Today it's the Head of Product, a Senior PM, and a Product Designer — and we're adding a Product Analyst
• You'll join as the most senior design hire and the first design leader, reporting to the Head of Product
• We work in Figma, manage delivery in Jira, and use Pendo for product analytics
• Our design system is established but growing — you'll inherit it and make it better
• We ship in two-week sprints and validate with users regularly
• Government workflows are complex by nature
• Our users manage procurement solicitations, evaluation scoring, contract documents, and compliance reporting — often for the first time on a digital platform
• The design challenge isn't making things look good
• It's making dense, high-stakes workflows feel navigable for users who didn't choose the tool and can't easily change their process
• We're also investing in AuthorAI, trained on millions of government procurement documents, to help users draft, review, and manage documents faster
• You'll have a direct hand in shaping how AI shows up in the product experience
• This is a founding design leadership role
• You'll own UX/UI across the entire Authorium platform — not a single product area, the whole thing
• You'll also operate with the ownership and accountability of a product leader: framing problems, driving scope decisions, and carrying initiatives from inception through delivery
• You'll build the design function
• That means setting the bar for quality, establishing review practices, mentoring the current designer, and laying the groundwork for a team that scales as the company grows
• This role sits at the senior level of our Product Design career ladder (Associate Product Designer → Product Designer → Senior Product Designer), a separate track within the Product organization
• Platform-Level Design Ownership:
• Own the end-to-end user experience across the Authorium platform — intake, approvals, document generation, evaluations, configuration, and reporting
• Drive the AI UX strategy, ensuring thoughtful and context-aware integration into complex government workflows to serve users across all levels of AI expertise
• Identify and resolve UX debt, inconsistencies, and usability gaps proactively across the full product surface
• Shape and steward the design system: components, patterns, libraries, and standards that scale with the product and accelerate engineering delivery
• Design for accessibility and compliance from the start — our government customers require it, and our users deserve it
• User Research & Analytics:
• Lead user research efforts: usability testing, user interviews, workflow observation, and synthesis of qualitative findings
• Use Pendo to track feature adoption, user behavior, and engagement patterns — and translate usage data into design priorities
• Develop and maintain journey maps, personas, and workflow models that ground product decisions in real user context
• Bring data-driven reasoning to roadmap and prioritization conversations alongside Product and Engineering
• Initiative Execution (Inception → Delivery):
• Take epics and initiatives from problem definition through design, requirements refinement, engineering handoff, and implementation review
• Partner with PMs to frame problems, define scope, and make tradeoff decisions — not as a downstream resource, but as a co-owner of the outcome
• Integrate AI across the design lifecycle, from initial ideation and wireframes through prototyping and usability testing
• Manage design work in Jira: participate in sprint planning, backlog grooming, and release coordination for design-heavy initiatives
• Review implemented work against design intent and hold the bar on fidelity through delivery
• Cross-Functional Leadership:
• Partner closely with Engineering leads on feasibility, component architecture, and front-end delivery quality
• Collaborate with Solutions and Client Success to understand deployment context, onboarding challenges, and real-world usage patterns
• Present design direction and rationale to leadership, client stakeholders, and cross-functional partners with clarity and confidence
• Team Leadership & Mentorship:
• Establish design review practices, critique cadence, and quality standards for the design function
• Build the foundation for a scalable design team — processes, documentation, and hiring input as the function grows
• Participate in hiring for future design and product roles
• This role is for you if you want to build something, not just execute within something that already exists
• You'll shape the design function, own the platform experience, and have a seat at the product strategy table
• The work is complex, the scope is wide, and the impact is direct
• You'll need to be comfortable with ambiguity, make judgment calls with incomplete information, and move between strategic thinking and production work in the same week
• How You'll Work:
• Platform ownership: You think about the product as a system. Consistency, coherence, and usability at scale are your responsibility
• Execution through delivery: You don't hand off and walk away. You stay with the work through implementation and hold the bar on what ships
• Opinionated collaboration: You bring a point of view to every conversation — and you can defend it, adapt it, or let it go based on what you learn
• Team builder: You invest in the people around you and create the conditions for the design function to grow
• Calm under complexity: You bring structure and clarity to ambiguous, high-stakes product work without needing everything defined before you start