Senior Solutions Architect, Pallet
AI Team
$250-300k
OTE
+ Equity
More information about location
5 days a week in office
All-in-one transportation & warehouse management
Job no longer available
All-in-one transportation & warehouse management
21-100 employees
Job no longer available
$250-300k
OTE
+ Equity
More information about location
5 days a week in office
21-100 employees
Company mission
To build a new operating system for global logistics.
Role
Who you are
- 5+ years in a Solutions Architect, Sales Engineer, Solutions Engineer, or Forward Deployed Engineer role, ideally at a high-growth B2B SaaS or AI company
- Strong technical fluency — able to reason about APIs, data schemas (JSON), and system integrations
- Experience with automation or AI-driven products (e.g., browser automation, RAG, voice AI, etc.)
- Comfortable building quick prototypes with low-code tools (Zapier, Make, Retool, Postman)
- Excellent storytelling and presentation skills — able to engage both technical and executive audiences
- High curiosity and adaptability — thrives in ambiguity and learns fast
What the job involves
- We’re hiring our first Senior Solutions Architect — a hybrid technical and customer-facing role that connects our AI platform to the real workflows of the world’s largest logistics companies
- You’ll own technical validation and custom demos, work directly with Sales, Product, and Engineering, and drive proofs of concept that show customers what’s possible when AI meets logistics
- This is a founding role with the opportunity to build the playbook and eventually scale the Solutions Engineering org
- Own and deliver technical demos that accelerate deals — translate real customer workflows into high-impact, tailored experiences
- Build quick integrations and prototypes using Zapier, Retool, or Make to demonstrate value fast
- Map and reason through data flows across TMS, WMS, and CRM systems — understanding APIs, schemas, and webhooks
- Partner with Sales on proofs of concept and technical validation throughout the deal cycle
- Communicate clearly across audiences — from operations leads to CTOs, adapting depth and framing as needed
- Enable the GTM team — build demo templates, run feature briefings, and improve internal technical fluency
- Feed insights back to Product — capture workflow pain points and feature requests from the field to shape roadmap direction
- Founding member of the Solutions Engineering team — help shape process, tooling, and best practices
- Combines hands-on integration and workflow design with storytelling and customer credibility
- Work directly with executives and customers across the enterprise logistics ecosystem
- Learn deeply about AI agent architecture (browser automation, voice AI, RAG/memory systems)
- Fast path to Head of Solutions Engineering
- Work directly with Andrew Geisse, and Nilkanth Patel two strong leaders in sales and engineering
- Help transform a massive industry and scale us toward a $10B+ business
- Build the Solutions Engineering function from scratch; a founding role, huge ownership
Our take
Bringing the power of AI to logistics, Pallet supplies an all-in-one platform that combines transportation and warehouse management. This union of TMS (transportation management system) and WMS (warehouse management system) software in one place makes for a valuable asset for organisations that are seeking to supercharge efficiency.
By collecting everything in one place, Pallet ensures that it stands out from less broad offerings - delivering order entry, dispatch, warehousing, billing, customer communication and more. Clients are able to put all their teams on one platform, and automate many of their most time-consuming tasks with the help of AI.
With a long list of customers including teams at SpaceX, Google and Apple, it is clear that Pallet has made a space for itself in the market. The company has raised substantial funding towards growing its team, expanding operations and investing in new enterprise product capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
May 2025
$27m
SERIES B
Oct 2024
$18m
SERIES A
Total funding: $48m
Company benefits
- 🩺 Health, Vision and Dental benefits
- 🏝️ Flexible PTO
- ➕ Life Insurance and Accidental Insurance
- ❤️🩹 Short-Term Disability Coverage
- 💸 Equity for all staff
- 🪜 401k option; helping you save for the future
- 📚 Yearly learning and development stipend
- 🚌 Commuter benefits if you live in SF
- 🚘 Fully covered uber ride home if you ever have to work late in the office
- 🏡 Remote office home stipend
- 🥤 Monthly happy hours; our last one was a Golden Gate Park BBQ
- 🍲 Company paid dinners on Tuesdays and Thursdays in the office
- 🎉 Annual Company Offsites; our last one was in Sonoma Wine Country 🍷
Company HQ
Nob Hill, San Francisco, CA
Leadership
Sushanth Raman
(Co-Founder & CEO)Prior to founding the company, they were an Engineer at Retool and Product Manager at Google.
Andrew Spencer
(Co-Founder)Previously a Software Engineer at Retool, Product Manager at Toast and worked in Data Analytics and Product Management at Parallel Wireless.
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