IT Specialist Internship, Labster
Fall 2023
Virtual labs for Universities and High Schools
Job no longer available
Virtual labs for Universities and High Schools
101-200 employees
Job no longer available
101-200 employees
Company mission
To make science accessible for every student through immersive experiences that bring science to life.
Role
Who you are
- You are currently enrolled full-time or part-time in an Associate's/Bachelor’s/Master’s program, pursuing a degree in information technology, computer science, engineering, or a related field
- Desktop support excites you and you have 1+ years experience working with Windows 10
- Your familiarity with Google Workspace leaves you wanting to learn more
- There is no computer hardware, software, printers, Wi-Fi and peripherals too complex for you to tackle
- You’re a problem-solving pro, maximizing efficient use of technical resources
- You seek out opportunities, proactively determining IT needs, and resolve technical issues before they escalate. But if they escalate, you are able to remain calm and determine the best course of action
- You have a working knowledge of Windows 10, MACs, and some networking
What the job involves
- Reconfigure Windows-based computers for repurposing to team members
- Apply upgrades and patches to systems to ensure OS security
- Resolve hardware and network connectivity issues, including printers and Wi-Fi
- Maintain hardware inventory for the Boston office
- Coordinate offboarding of all hardware, onsite and remote
- Coordinate onboarding of all hardware, onsite and remote
- Triage support requests effectively and efficiently
- Deliver invaluable technical assistance to your colleagues, onsite and remote
Our take
Accessing laboratories and professional workspaces is essential for practical experience in areas such as science and nursing, but this is generally only possible at universities. This is due to a lack of funding and necessity for such equipment in schools and colleges, yet the practical nature of laboratories shows potential to help illustrate abstract scientific concepts to young students.
Labster develops virtual laboratories that allow students to conduct experiments and visualise abstract scientific concepts through digital equipment, providing a practical experience in order to improve their learning experience. The virtual environments are aligned with STEM curriculums, paid for by educational institutes, and can be accessed through any computer without requiring additional software.
Virtual reality shows great potential for providing virtual working environments for a range of educational applications, but these usually require expensive VR setups such as headsets, high-spec computers, and controllers. Labster on the other hand has taken a bare-bones approach by providing its environments within a web browser, helping to provide an augmented learning experience to all students equally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-31% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2022
$47m
LATE VC
Feb 2021
$60m
SERIES C
Total funding: $150.7m
Company benefits
- Healthcare Benefits: We offer a comprehensive healthcare plan with top-tier medical coverage so you can stay healthy and focus on what you do best.
- Flexible Time Off: Paid company holidays and flexible leave options that promote rest, balance, and accountability.
- Family Benefits: Generous paid parental leave to support growing families and your smooth transition back to work.
- Mental Well-being: We take mental well-being seriously. We offer free iFeel Mental Health sessions to all employees.
- Growth Opportunities: Whether you're looking to sharpen your skills, advance into leadership, or explore new career paths, we partner with you to help you thrive.
- Additional Benefits: Competitive compensation, a freedom to choose policy, plus other tailored local benefits.
Company HQ
Middelalderbyen, København
Leadership
Shawn Boom
(CEO)Shawn joined Labster in 2024 as CEO. Prior to this, he was the CEO of Vanco for nearly 6 years. He also spent 9 years at Blackboard asin various roles, including Global VP.
Phil Salopek
(CFO)Prior to joining Labster in 2024, Phil was the CFO at Quorum for 2 years and Bricata for 4 years.
Salary benchmarks
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