Senior Commercial Counsel, Zoom
Channel
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Bring 7+ years’ post-qualification experience, including at least 5 years in-house within a SaaS or technology environment
- Negotiate agreements with telecommunications providers or carriers, including resale or network enabled SaaS solutions
- Demonstrate strong familiarity with channel and partner agreements (reseller, distributor, referral, and alliance models)
- Exercise sound commercial judgment to balance legal risk and business objectives
- Advise on partner program terms, policies, and incentive structures
- Communicate effectively with strong interpersonal skills and a practical, solutions-oriented approach
- Manage multiple priorities in a fast-paced, dynamic environment
- Apply knowledge of SaaS or cloud business models, including revenue recognition considerations.Be a self-starter, able to prioritize, and work quickly, independently, and as part of a team
- Deliver clear, concise, and commercially driven legal advice with a responsive, service-oriented mindset
- Collaborate effectively, bringing a sense of humor and the ability to navigate and resolve conflicts
What the job involves
- You’ll be joining a collaborative, high-performing legal team that partners closely with the business to enable growth and innovation
- The team is known for its pragmatic approach, solid business acumen, and ability to operate at pace while maintaining high standards
- Working at Zoom means being part of a culture that values creativity, problem-solving, and teamwork
- The legal team plays a key role in supporting strategic initiatives across the company
- This is especially important as Zoom evolves its channel strategy and expands global partnerships
- Drafting, reviewing, and negotiating a wide range of commercial agreements, including master partner, SaaS channel, referral, alliance, data processing, and professional services agreements
- Supporting and negotiating strategic partnerships with telecommunications providers, carriers, and managed service providers, including resale and network-integrated arrangements
- Reviewing and maintaining partner program terms, participation agreements, and program guides
- Enhancing partner incentive structures to ensure clarity, scalability, and enforceability
- Providing practical guidance to business teams on interpreting partner program terms
- Supporting dispute resolution and enforcement matters related to partner programs and agreements
- Partnering cross-functionally to develop legal frameworks for new channel-focused products and services
- Developing playbooks, templates, and workflows to drive efficiency and consistency across partner agreements
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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