Business Operations Associate, Ramp

• 3+ years of experience in operations, ideally within a fast-paced environment
• Have a track record of owning and optimizing operational processes
• Are tech-savvy, curious, and excited to apply modern tools—including AI and low-or no-code solutions—to streamline and elevate how our work gets done
• Bring strong fluency with technology systems (e.g. HRIS, ATS, LMS, CRM, etc.) and are confident evaluating, implementing, and maintaining tech tools
• Are a structured thinker who documents processes clearly and continuously improves them for quality and scalability
• Proficient in Excel or Google Sheets, with the ability to analyze data and use it to inform decisions and strategic thinking
• Thrive in cross-functional environments and work proactively to drive alignment and outcomes without waiting to be asked
• Passionate about supporting candidates, employees, and People & Talent organizations

Desirable

• In this role, you’ll help “Rampify” our People and Talent operations by owning and improving the day-to-day processes that keep our teams running
• This is a chance to build the systems and structure that help Ramp continue to grow — by taking care of the people who make it happen
• Own and manage a core subset of our People and Talent processes, such as our employee help desk, candidate offer workflows, LMS, and compliance, and headcount planning —ensuring each runs smoothly and scales effectively with the business
• Lead automation efforts by identifying operational pain points and implementing scalable, tech-enabled solutions
• Help own and maintain our People & Talent tech stack (HRIS, ATS, and more!), ensuring tools are effectively managed, adopted, and optimized
• Create and maintain internal documentation for People & Talent processes, continuously refining them to reflect best practices and support a high-quality employee experience