Accounts Receivable Specialist, Magic

• 3+ years of direct experience in Accounts Receivable and B2B collections for US‑based companies
• Hands‑on NetSuite AR experience (sales orders, invoicing, cash application)
• Proven experience applying cash and resolving unapplied cash and payment discrepancies
• Strong written and verbal English communication skills for customer outreach to US clients
• Ability to work Mon–Fri 9:00 AM–5:00 PM Pacific Time (40 hours/week)
• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home
• You enjoy owning end‑to‑end AR responsibilities and improving cash flow
• You are comfortable calling customers and resolving billing disputes professionally
• You value accuracy, transparency, and measurable impact on company cash metrics
• You thrive in remote roles, follow processes, and proactively communicate blockers
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Desirable

• We’re hiring an experienced AR specialist to own full‑cycle accounts receivable for US business customers and ensure timely collections, accurate invoicing, and reliable cash application into NetSuite
• This role supports revenue recognition, improves cash flow, reduces DSO, and enables the finance and operations teams to scale by maintaining clean AR records and strong customer relationships
• Reporting to: Client via Magic
• Manage invoicing and billing for US B2B customers (generate/send invoices, validate billings against Sales Orders)
• Maintain customer account balances and AR ledgers
• Reconcile AR subledgers to the general ledger
• Perform proactive collections outreach (phone/email) on outstanding invoices and past‑due accounts
• Negotiate payment arrangements and follow up to ensure timely resolution
• Escalate disputed invoices and coordinate resolution with Sales/CS teams
• Accurately apply cash receipts to invoices in NetSuite (including handling partial payments and unapplied cash)
• Process Sales Orders, create/validate invoices, and post adjustments/credits in NetSuite
• Maintain correct AR transaction coding and documentation
• Prepare AR aging reports, cash forecasts, and collections status reports for finance leadership
• Support month‑end close by reconciling AR accounts and resolving outstanding reconciling items
• Track and report KPIs (DSO, aging buckets, unapplied cash)
• Identify and implement process improvements to reduce manual effort, errors, and DSO
• Ensure adherence to internal controls and company AR policies
• Document procedures and contribute to NetSuite AR best practices
• 40 hours per week
• Monday - Friday: 9:00 am - 5:00 pm (Pacific Time)