Integration Solutions Analyst, Duetto
Hotel revenue management software & solutions
Be an early applicant
Hotel revenue management software & solutions
201-500 employees
Be an early applicant
201-500 employees
Company mission
To become the most trusted, effective and widely used hotel technology company in the world.
Role
Who you are
- Experience with various APIs (SOAP, REST), and HTNG messages, async/sync data flows, including the ability to read XML and JSON API documentation
- Experience documenting technical and non-technical API requirements, designing data/message flows and data mapping between systems
- Experience troubleshooting API/Web Service integration issues, and API testing tools like Postman or SOAPUI
- Experience working with cross functional teams, including Engineering, Product, and Support
- Detailed Oriented; i.e API specs, technical design, configuration, documentation
- Strong communication skills both written and verbally
- Ability to investigate and solve complex integration and data problems/issues
- Proven track record of managing tasks independently, with a strong sense of responsibility
- Strong project management skills, with the ability to multitask in a fast paced environment
- Ability to work flexible hours in order to best accommodate the timezone of our partner network
- Preferred background in IT, analytics and/or hospitality, particularly Property Management Systems (PMS/CRS)
What the job involves
- As the Integration Solutions Analyst, you will be supporting the expansion of our partner network & enabling the sales growth targets of the company
- You will be responsible for successfully certifying new integrations requiring a custom approach; from conducting comprehensive feasibility analysis through design planning to testing
- You will also be responsible for the documentation and training on new integrations allowing for seamless onboarding and support of hotels on the new integrations
- This is an integral role for the Product, Deployment, Support and Engineering teams
- Perform initial feasibility analysis based on partner API documentation and provide timeline estimates
- Propose detailed integration design plans and document technical requirements
- Work closely with both internal and external developers during the implementation phase
- Design new test cases and plans to comprehensively test new features
- Complete end to end integration testing collaborating with partners or autonomously
- Create and maintain accurate integration documentation for any new integration or enhancement
- Work with internal teams and partners to analyze/troubleshoot integration issues
- Assist necessary teams with Pilot/Beta process; act as the liaison between Client/Support and Partner
- Maintain transparency with Integration Product team on development/certification process/status
Our take
Duetto launched in 2010 as a consultancy firm, initially offering profit optimisation consulting services. Since then, it has expanded and worked within the gaming, hotel, flight and software industries, with offices in America, Argentina and Europe.
Duetto is the first in the hospitality market to create a hotel business intelligence tool to offer more insights across hotel portfolios beyond manual spreadsheet reporting.
In 2024, Duetto was acquired by private equity firm GrowthCurve Capital, which will solidify the latter's leadership in hotel revenue management. Duetto will continue to build relationships with hotels across the world, and has surpassed 850 partner hotels in EMEA, representing more than 150,000 rooms.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2018
$80m
SERIES D
Aug 2015
$30m
SERIES C
Total funding: $143.2m
Company benefits
- Work from home opportunities
- Health insurance
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Craig Weissman
(Co-Founder & Advisor)Experienced Engineering leader and former CTO at Salesforce.com from 2002-2011.
Patrick Bosworth
(Co-Founder & Advisor )Former Director of Business Strategy at the Wynn Las Vegas, before founding Duetto in 2010.
Marco Benvenuti
(Co-Founder & Advisor)Former Executive Director of Enterprise Strategy at the Wynn Las Vegas, before founding Duetto in 2010.
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