Principal of Web Platform & Experience Manager, Chime
$173-240k
4 days a week in office
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$173-240k
4 days a week in office
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- 8+ years owning large-scale or headless CMS platforms — Contentful, Storyblok, Sanity, or equivalent
- Strong command of Core Web Vitals, caching strategies, and performance-tuning techniques
- Hands-on experience with technical SEO, structured data, and web accessibility standards
- Proven ability to write PRDs, define acceptance criteria, and drive sprint execution with engineering teams
- Experience making roadmap trade-off decisions under resource constraints with a clear bias toward high-impact work
- Fluent in GA4, Looker, and Google Search Console with a track record of partnering with data teams on reporting
- Skilled at translating technical complexity for non-technical stakeholders across Marketing, Product, and Leadership
What the job involves
- Chime is hiring a Principal, Web Platform and Experience Manager to own the next chapter of Chime.com. You'll connect Marketing, Product, and Engineering to deliver a scalable, measurable, and personalized web ecosystem — combining CMS architecture, technical performance, and user-centered design to build a high-speed, high-trust growth engine for acquisition and brand
- As a senior leader, you'll drive the evolution of our site architecture, performance infrastructure, and content platform, with direct impact across SEO, experimentation, and brand storytelling
- Own the 12–24 month roadmap for our headless CMS, reusable components, and Core Web Vitals improvements
- Leverage our Contentful platform to accelerate page velocity, experimentation, and personalization across Chime.com
- Set and own OKRs for Chime.com as a growth channel, with recurring reporting to senior leadership
- Drive discovery for new platform capabilities, including opportunity sizing and requirements definition ahead of Engineering handoff
- Own site health reporting — Core Web Vitals, performance, and conversion metrics — in partnership with Analytics
- Partner with SEO/AEO and Content Strategy to ensure templates meet search best practices — schema, internal linking, and metadata
- Build a scalable operating model for cross-functional page launches and site updates
- Enable experimentation across the platform in support of CRO testing needs
Our take
Chime is part of the growing realm of fintech banks and providers, emphasising straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meagre interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $11.6B since its 2025 IPO. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base. That being said, Chime's IPO, rare in a financially uncertain period, proves that it has shifted from challenger to major player.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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