Senior IT Specialist, Harbinger Motors
$70-100k
+ Early-stage stock options
Office located in Garden Grove, CA
Commercial EV manufacturer
Be an early applicant
Commercial EV manufacturer
101-200 employees
Be an early applicant
$70-100k
+ Early-stage stock options
Office located in Garden Grove, CA
101-200 employees
Company mission
To transform the automotive and transportation industries, bringing to market EVs developed from the ground up to address the needs of the medium-duty vehicle industry.
Role
Who you are
- We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment
- The ideal candidate will be highly motivated with a strong eagerness to learn and grow
- High school diploma or equivalent; Bachelor's degree in IT or related field
- 3-5 years of experience in a technical support role, preferably in a Helpdesk or Systems Administrator role
- Intermediate Linux experience
- Experience deploying, configuring, and optimizing Atlassian products; Jira, Confluence, etc
- Experience with AV equipment; configuring sound mixers for optimal settings, microphones, speakers
- Advanced experience with desktop hardware components, peripherals, and troubleshooting techniques
- Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users
- Strong problem-solving and troubleshooting skills, with attention to detail and accuracy
- Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, and Microsoft Office
- Able to lift and move equipment weighing up to 50 lbs unassisted
Desirable
- Certifications relating to Jumpcloud and/or Atlassian
- Google Workspace experience
- Knowledge of consuming and working with APIs
- Experience with ITIL or other IT service management methodologies
- Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus
What the job involves
- We are looking for a Sr. IT Specialist to join our IT Operations Team at Harbinger Motors
- Provide advanced technical support for desktops, laptops, printers, peripherals, and software
- Configure, patch, and harden company computers using endpoint management tools such as Jumpcloud
- Serve as an escalation point for complex hardware, software, and other technical related issues
- Respond to service requests and incidents in a professional manner while meeting the designated SLA
- Install, configure, and upgrade desktop hardware and software components, including operating systems, drivers, and applications
- Build and support several Atlassian products; Confluence, Jira, and Jira Service Management
- Develop and maintain detailed documentation of IT incidents, resolutions, knowledge base articles and guides to foster continuous improvement
- Transform manual process into scalable, automagic solutions that will grow as our company grows
- Maintain and update IT assets using inventory management tools
- Stay up-to-date on the latest IT trends and technologies
Our take
Traditionally, commercial fleets and medium-duty vehicle operators have faced barriers such as high acquisition costs and limited options in the electric vehicle market. Harbinger aims to disrupt this landscape by developing an electric stripped chassis that specifically caters to the performance, durability, and lifespan expectations of Class 4 to Class 6 vehicles.
The company's focus on delivering an EV platform priced with zero acquisition premium addresses a key obstacle in the widespread adoption of EVs within the commercial sector. With impressive funding to its name, Harbinger Motors is ready to play a pivotal role in shaping the future of electric mobility for commercial and specialty vehicles; focussing on enhancing safety, driver experience, and overall vehicle operation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (2 rounds)
May 2024
$13m
EARLY VC
Sep 2023
$60m
SERIES A
Total funding: $73m
Company benefits
- 100% Comprehensive Health Coverage: You and your loved ones are covered with top-tier medical, dental, and vision insurance
- Accelerate Your Wealth: As one of our first 100 employees, you'll have the opportunity to rev up your financial future with early-stage stock options
- Unleash Your Time: Take control of your work-life balance. Salaried teammates receive flexible PTO and the freedom to celebrate holidays and wellness days as you see fit
- Cruise into Vacations: Enjoy an exciting annual vacation stipend to help you recharge your batteries
- Fuel Your Day: Forget brown bag lunches; we've got you covered with paid lunches and dinners to keep you energized
Company values
- Delivering on a cleaner planet: We want to leave the world better than how we found it. Rather than utilize 50-year-old gas and diesel technologies with immeasurable environmental costs, we seek solutions that enable businesses to operate successfully in ways that are also good for our planet
- Protecting our communities: Medium-duty vehicles drive straight to our doorsteps every day, carrying with them harmful noise and pollution. By decarbonizing this important segment of the transportation industry, we can deliver solutions that place human health and wellness at the center of the equation
- Change the game: Why can’t cleaner transportation and improved performance be available at a viable price point? We are perpetual innovators, developing new technologies and ways of doing business that reject the status quo and the myth that a transition to clean mobility will come at a cost
Company HQ
West Rancho Dominguez, CA
Articles
Leadership
John Henry Harris
(CEO)Previously worked at OED Consulting Engineers as a Hardware Engineering Consultant. They also served as the Head of Sentry Tower Hardware and principal Mechanical Engineer at Anduril Industries.
Phillip Weicker
(CTO)Previously co-founded Cannoo and held various roles at the company between 2017 and 2020. Before Cannoo, they worked at Faraday Future where they served as the Director and Senior Manager of Battery Systems.
William Eberts
(COO)Previously worked as an Engineering Project Manager at Anduril Industries. Before that, they were a Program Manager at Cannoo.
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