Revenue & Payment Operations Associate, Transcarent

Salary not provided

+ Corporate bonus program and stock options

Salesforce

JIRA

NetSuite

Junior and Mid level

Remote from US

More information about location

Consumer-directed health and care experience

Be an early applicant

Consumer-directed health and care experience

201-500 employees

HealthcareB2CB2BPersonal healthMobileMedTech

Be an early applicant

Salary not provided

+ Corporate bonus program and stock options

Salesforce

JIRA

NetSuite

Junior and Mid level

Remote from US

More information about location

201-500 employees

HealthcareB2CB2BPersonal healthMobileMedTech

Company mission

To put people in charge of their health and care.

Job

Company

Role

Who you are

The ideal candidate has outstanding organizational skills and excels in a deliverable-focused, fast-paced environment
Bachelor’s degree or higher, or equivalent professional experience
1-3 year(s) of revenue cycle management, claims billing/coding, operations, accounting, and/or customer service experience
Background in healthcare, digital health, or a related discipline - startup experience is a plus
Proficiency with Microsoft Office applications and familiarity with other systems (NetSuite, Jira, Salesforce, etc.)
Comfortable working independently and as part of a team, with minimal direct supervision
Highly organized and detail-oriented; follows processes and procedures, but conscientious about continuously improving and creating more efficient and effective methods
Excellent interpersonal and communication skills; willingness to speak up, ask questions, or request clarity when something is unclear
Ability to shift focus when priorities change without losing sight of original tasks and deadlines
Comfortable in a fast-paced and evolving organization with a willingness to be flexible and pivot when needed

What the job involves

Our Revenue & Payment Operations Team is growing and seeking an energetic self-starter who will help support the day-to-day operations of Transcarent’s revenue cycle
In this role, you will be responsible for delivering quality billing and payment services to our clients, providers, and Members, with a strong focus on timeliness, accuracy, and efficiency
You'll execute day-to-day operations of the revenue cycle for our SurgeryCare product; from initial invoicing through claims collection/review and final reconciliation
Independently manage case workload and complete deliverables timely, accurately, and in an organized fashion
Serve as the primary billing contact for an assigned group of clients and deliver an excellent client experience by addressing, escalating, and resolving billing, payment, or other issues in a timely and appropriate manner
Support management by finding and implementing solutions to benefit team, improve processes, and create efficiencies
Collaborate and problem-solve with other internal teams such as Care Support Services, Provider Relations, and Client Success

Our take

More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality and increased friction, as opposed to self-insuring through a traditional insurance company.

Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.

The business has grown steadily, merging with BridgeHealth and partnering with Walmart, and now serves over a million members across the US. With a substantial amount of funding, Transcarent has entered the world of healthcare Unicorns.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

47% employee growth in 12 months

Glassdoor (3.1)

Company

Funding (last 2 of 4 rounds)

May 2024

$126m

SERIES D

Jan 2022

$200m

SERIES C

Total funding: $424m

Company HQ

South Park, San Francisco, CA

Leadership

Glen Tullman

(CEO)

Former CEO at Enterprise Systems, Allscripts and Livongo and Founder & Managing Partner at 7wireVentures for 7 years.

Snezana Mahon

(COO, not founder)

Qualified pharmacist with experience as a Vice President at Evenorth and Express Scripts prior to being made COO for Transcarent.

Praful Kaul

(CTO, not founder)

An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering prior to becoming CTO for Transcarent.

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