GTM Technology Manager, Lyra Health
$106-163k
+ Equity in the company through discretionary restricted stock units
More information about location
Employee mental health care provider
Open for applications
Employee mental health care provider
1001+ employees
Open for applications
$106-163k
+ Equity in the company through discretionary restricted stock units
More information about location
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- Lyra Health is looking for a driven, highly strategic and tech-savvy GTM Technology Manager to own and optimize the systems, tools, and technologies that power our GTM teams
- The successful candidate will be flexible but determined and one who enjoys tackling hard problems, increasing efficiencies, optimizing technology usage and working with teams to achieve goals
- The ideal candidate is passionate about the details, thinks multiple steps ahead, is known for being a successful problem solver, is curious and forward-thinking, fosters a collaborative team environment, and will set the tone for delivering excellence to partners throughout Lyra
- 8+ years of demonstrated success working within GTM Operations, marketing/sales operations, GTM systems management or technology sourcing
- Bachelor’s degree in related field
- 5+ years experience with key GTM tools (Salesforce, Outreach, Zoominfo, LinkedIn Nav)
- Experience with Salesforce, including Salesforce features, and knowledge of commonly used tools across go-to-market functions, including campaigns, CRMs, prospecting, digital marketing, etc
- Analytical mindset with a deep understanding of data flow, reporting, and systems integration
- Proven track record of managing multiple complex projects simultaneously
- Excellent written, verbal and interpersonal communication skills, with the ability to engage and influence stakeholders at all levels, and translate business needs into technical solutions
- Excellent at assessing and optimizing technology tool usage, effectiveness, and budget
- Excellent critical thinking, analytical and problem solving skills including the ability to analyze data and create insights
- Comfortable facilitating meetings, presenting to leaders and cross-functional teams
- Decisive, but respectful of and adaptive to changing priorities
- Ability to work independently and collaborate with teams
- A passion for process improvement and a proactive approach to problem solving
What the job involves
- This role sits at the intersection of Sales, Marketing, Customer Success and GTM Ops and plays a critical role in ensuring that our tech stack not only supports business goals, but helps accelerate them
- You will work cross-functionally to drive efficiency, visibility and alignment across teams by evaluating, implementing and overseeing the tools and processes that support our GTM strategy
- In this role you will own our GTM tools strategy, evaluate and oversee vendor partners, manage budgets and contracts and analyze data to develop insights and recommendations that support broader business objectives
- This person will build relationships with internal and external partners to understand GTM technology needs and priorities, clarify objectives, identify gaps and inefficiencies, develop actionable plans and drive execution excellence
- Own the GTM technology tools strategy including CRM (e.g. Salesforce), sales engagement tools (e.g., Outreach) and reporting platforms (e.g., Tableau)
- Develop, oversee, and optimize the procurement process for GTM’s technology tools ensuring alignment with business objectives
- Partner closely with Sales, Marketing, Customer Success and GTM Ops teams to align tool functionality with business needs and strategic goals
- Evaluate new technologies and lead implementation projects that support revenue growth, lead management, and operational efficiency
- Maintain data integrity and integration across systems to ensure a seamless end-to-end view of the customer journey
- Develop and document scalable processes that improve operational effectiveness and enable consistent execution of GTM initiatives
- Monitor and improve cost and utilization efficiencies through a documented process
- Develop and document processes for routine review of technology tools, ensuring tools are being utilized as intended and providing value
- Support reporting and analytics efforts by ensuring data structure supports performance measurement and insights
- Develop and deliver reports, proposals, and presentations on technology utilization, optimization, costs/savings, and assessment of future technology tools
- Provide training and ongoing support to GTM teams on tool usage and best practices
- Stay current with emerging technologies and recommend innovative solutions to optimize our GTM strategy
- Manage vendor relationships including contract negotiation
- Oversee the planning, execution and delivery of cross-functional technology projects and tool implementations within GTM
- Act as the primary point of contact for GTM technology strategy
- Collaborate with core GTM team members, key stakeholders and cross-functional teams
- Use a data driven approach to initiate, improve and scale current GTM technology tools
Our take
In the United States, millions of people suffer from mental illness each year - a figure which is unfortunately on the rise - and research suggests that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year. Lyra Health is one company out to tackle these issues head-on, by delivering mental health care for employees.
Lyrah Health is seen as a key player alongside other online mental telehealth platforms, which include Calm, Genoa, and Talkspace. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression, and substance use disorder. Coaching is also offered as a preventative measure.
Lyra Health boasts a 90% satisfaction rate across its more than 2.2 million members, demonstrating the impact that its products can have on wellbeing. In 2022, Lyra announced its acquisition of ICAS World, an international provider of employee assistance programs. Its global network includes over 1,500 companies and 6.3 million users across more than 155 countries, which should give Lyra smooth inroads into global markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- Generous compensation, 401k, and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & CEO)Former Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
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