Solutions Engineer, Kentik
Enterprise, EMEA
+ Stock options
Network observability, security, and performance
Open for applications
Network observability, security, and performance
201-500 employees
Open for applications
+ Stock options
201-500 employees
Company mission
To provide clients with an infrastructure visibility solution to make their business-critical operations run seamlessly.
Role
Who you are
- 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
- Located in Europe - strong preference for candidates located in the UK, Germany, or the Netherlands
- Fluent in English
- Experience managing networking equipment, cloud environments and linux servers
- Knowledge of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP) and their use for infrastructure design and operations
- Strong understanding of monitoring, observability, analysis and performance monitoring
- Excellent verbal and written communication skills - will be conducting technical conversations with prospects ranging from staff-level engineers and architects to senior executives
- Understanding of Security and governance topics applicable to network infrastructure
- Expertise in deploying cloud networking
- Willingness to travel as needed
Desirable
- Since this role will support customers across multiple countries, candidates who are fluent in another language will have an advantage (i.e. French, German, Italian, Spanish)
- Previous work experience supporting architects, network engineers and systems engineers from Tier 1 and 2 carrier, or large Enterprise accounts
- Knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure)
- Background or product interest in security, performance, monitoring, and/or infrastructure space
- Desire to specialize in Generative AI and Large Language Models
- Scripting proficiency in Python, Bash, Ansible, Perl or similar coding expertise
- Basic database and/or SQL experience
- Familiarity with open source technologies such as Elastic, Grafana, and Prometheus
- Ability to use API calls as a tool for fast integration with 3rd party systems
- Early member of a sales team at a hyper-growth startup
What the job involves
- Kentik is looking for a Solutions Engineer to support our growing sales team and help bring the Kentik solution to market.
- This is an excellent opportunity to join one of Kentik’s most important technical teams, work with some of the best and brightest engineers in the industry, and develop your skills within one of the most innovative companies in the networking space
- Solution Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our customers
- Manage all technical aspects of the sales process including product demonstration, proof of value, customer on-boarding, and feature requests
- Respond to RFIs, RFPs, and RFQs
- Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
- Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
- Conduct post-sales engineering check-ins (in collaboration with Customer Success) with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
- Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
- Attend trade shows, conferences, and meetups
- Travel to customers in designated territory
Our take
The rise in internet use has resulted in an often unmanageable amount of network traffic across websites, data centers, and most recently cloud services. The resulting mass of information from this is problematic to interpret and thus difficult to use for troubleshooting and engagement insights.
Kentik provides an integrated network monitoring dashboard for enterprises that helps provide visual data illustrations and insights based on traffic. This allows administrators to identify bottlenecks in their networks, whilst providing opportunities to provide cyber protection and monitor customer experiences.
The Kentik dashboard’s approach to network management is unique due to its focus on the visualization of information. This allows insights regarding network limitations and bottlenecks to be understandable and manageable to enterprises regardless of whether staff has knowledge in networking data.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2021
$40m
SERIES C
May 2020
$23.5m
LATE VC
Total funding: $101.7m
Company benefits
- Dental and vision insurance
- Parental leave
- Stock options
- Flexible paid time off
- 401k plan
- Work from home opportunities
- Health insurance
Company HQ
Financial District, San Francisco, CA
Leadership
Avi Freedman
(CEO)Avi started their career as a Systems Administrator at United Engineers and Constructors, prior to spending 10 years as CEO of Netaxs Internet Services. They founded readnews.com and left their role as CTO of ServerCentral to co-found Kentik in January 2014.
Justin Biegel
(COO)Justin spent almost 4 years as VP of Business Development at InvisbleHand Networks before working as a University of Maryland Researcher for 2 years. After 3 years at Internap, they co-founded Kentik 2014 and serve as COO.
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