Marketing & Operations Coordinator, Truss

• Truss is looking for someone driven, and ready to fully commit to the grind—perfect for an ambitious go-getter eager to make an impact
• Strong organizational skills and the ability to juggle multiple tasks
• Experience in customer support, marketing, or administrative roles
• Excellent written and verbal communication
• Solid grasp of digital marketing and social media management
• Eye for design with experience using tools like Canva, Sketch, or Photoshop
• Bonus: Familiarity with support tools (e.g., Intercom) or content management systems
• Self-starter who thrives in a fast-paced, in-person environment

• Truss is hiring a Marketing & Operations Coordinator to join its Operations and Leadership teams
• This dynamic, hands-on role will support marketing campaigns, provide customer support, handle administrative tasks, and coordinate events
• The Coordinator will create content, manage Truss’ online presence, assist customers, and keep the leadership team on track while growing with a fast-paced startup
• Support marketing campaigns, including influencer partnerships and industry collaborations
• Create bold, creative social media posts to engage and grow the audience
• Provide top-notch customer support, troubleshooting issues and answering inquiries
• Update customer-facing resources like help center articles and FAQs
• Manage travel plans and calendars for the leadership team
• Coordinate conference logistics and event planning
• Write compelling copy for the website, blogs, and newsletters
• Design eye-catching digital content (e.g. , infographics, videos, banners) for marketing and sales
• Research influencers and partnership opportunities
• Run a cross-channel social media calendar with tailored content

• Deadline to Apply: March 23, 2025 at 7:00 AM GMT

• Health, dental, vision
• Equity 0.10 - 0.50%
• Flexible, generous time off. Two weeks vacation year one with an additional week beyond. Six annual flex days to use for personal or sick days.
• Computer and workspace enhancements

In the construction industry, many businesses still rely on paper-based processes to manage their payments and banking. This is despite the many technological advancements which have seen other industries automate and simplify these same things.