Technical Product Manager, Kraken.tech
$110-145k
+ Equity options
More information about location
End-to-end, AI powered operating system for utilities
Open for applications
End-to-end, AI powered operating system for utilities
1001+ employees
Open for applications
$110-145k
+ Equity options
More information about location
1001+ employees
Company mission
To make a big green dent in the universe by helping utilities transform their operations to improve the lives of 1 billion people by accelerating the energy transition.
Role
Who you are
- Proven experience leading large, complex products with multiple stakeholders and diverse user needs
- To be able to work in an ambiguous, dynamic environment, and be comfortable with uncertainty and constant change. Experience in a fast-paced start-up or scale-up would be a plus
- Strong team player with the ability to work effectively with global teams
- An in-depth technical understanding, allowing you to dive into complex architectures, challenge technical decisions and collaborate deeply with engineers. Experience with programming concepts, data & database structures (e.g., SQL, JSON) is highly valued
- Excellent written and verbal communication skills and an ability to interact with people with varying levels of technical knowledge
- Experience with agile product development and user-centred design principles
- Strong stakeholder management and negotiation skills, with the ability to balance competing demands and influence decision-making at all levels of the organisation
What the job involves
- We’re seeking a hands-on Technical Product Manager to help grow our Migrations product within Kraken, improving on an industry-leading experience for our clients
- You’ll tackle complex challenges and create capabilities which enable our customers to easily import customer data on their instance of Kraken Customer
- This is a critical capability where Kraken has a proven track record, which constantly needs to grow with the rest of the business and the rest of the product
- You’ll be contributing to new ways of working for the team, as the team structure is currently evolving to better balance global product work with client-specific support
- There are currently 12 developers in the team, spread across European, American and APAC timezones ; the tech lead is in New Zealand
- Coordinate and prioritise the product roadmap to ensure alignment between Kraken and our clients
- Use your deep understanding of our data import products to identify and resolve issues, whilst leveraging existing and new technologies to drive improvement
- Leverage deep understanding of data structures to extract insights, identify inefficiencies, and improve migration accuracy. Monitor trends, reduce errors, and share regular reporting with stakeholders
- Work closely with the software engineering teams, design team, and Client Delivery Leads, to define the product vision and strategy
- Gather, consolidate, and break down stakeholder requirements into actionable, incremental tasks
- Support the engineering teams to develop product features
- Develop relationships with communications product specialists within Kraken Technologies, and some client organisations
- Work across timezones to proactively manage dependencies and drive cross team collaboration
- Continuously identify ways to improve visibility, remove blockers, and accelerate development
Our take
Kraken is an AI-powered platform for utilities, helping energy, water, and telecom companies automate their operations and improve customer service. Its an end-to-end solution making it easier for utilities to improve and cut costs while also enhancing their service quality.
Its success speaks for itself too, with clients like EDF, Tokyo Gas, and Octopus Energy. With over 60M customer accounts managed across 30 countries, Kraken is making waves by reducing operational costs by 40%, proving its ability to deliver results.
Most recently, the company acquired Jedlix, a leader in smart EV charging. This deal expands Kraken's ability to offer smarter, greener charging solutions and is a sure way for the company to see even more success as it continues to scale globally.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
17 people
Nina Möger, Transformation Director
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2019
$0.2m
GRANT
Dec 2017
$7.4m
SERIES A
Total funding: $8.5m
Company benefits
- Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
- Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
- Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
- Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks. Weekly on a Friday we all get together (including virtually) for company updates and drinks
- For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
- Team events and activities: Participate in team events and cohesion activities to build stronger connections
Company values
- Freedom & Responsibility
- Get Sh*t Done
- Customer Obsessed
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Amir Orad
(CEO)Amir joined Kraken in 2024 as CEO. Prior to this, they were the CEO and Chairman at Sisense for over 8 years. They also worked at NICE Actimize for over 7 years, serving as the CEO for 4.
James Eddison
(Co-Founder & CTO)Experienced CTO having previously served at Tangent Comminutions, Tangent Labs, and Clairpoint.
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