Onsite Project Moderator, TransPerfect
Data Collection
Office located in Santa Clara, CA
Professional translation & localization services
Job no longer available
Professional translation & localization services
1001+ employees
Job no longer available
Office located in Santa Clara, CA
1001+ employees
Company mission
To provide the highest quality language services to leading businesses worldwide.
Role
Who you are
- We are looking for individuals in the Sunnyvale area who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently
- The successful candidate is a team player who thrives in a fast-paced work environment with experience in customer service
- 2+ years of experience moderating user studies in a complex SW and HW environment
- Experience with Mac OS and iOS devices
- Technical experience around networking, sync, camera architectures and/or engineering background, strongly preferred
- Ability to understand complex HW and SW interactions using in-house tools
- Strong soft skills and clear communication skills to work with internal recruitment population
- Strong troubleshooting skills for device set-up
- Located in the Sunnyvale/Bay area
- Available to work weekdays Mon - Fri (8:00 AM – 8:00 PM PDT); overtime will be paid
- Ability to follow CDC guidelines for PPE and social distancing, if needed
- High attention to detail
- Customer service oriented
- Goal driven and objective mindset
- Integrity and strong work ethic
- Report creation, monitoring and updating
- Creative problem solver
- Proactive decision maker
- Team player
What the job involves
- DataForce by TransPerfect is seeking a motivated Onsite Project Moderator to join our team for ongoing data collection projects in Sunnyvale, California
- This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence and technology
- Our Onsite Project Moderator will work directly with participants to ensure the proper execution of study requirements
- The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as very basic troubleshooting of data collection technology
- Moderate user studies on-site and remotely, if required
- Interact with participant(s) and lead them through data collection projects
- Capture data for the assigned project aiming to reach the targeted daily goal
- Use Client tools to label/tag data
- Convey session details to the Project Manager and Production team
- Interact with various hardware & software
Our take
TransPerfect addresses the need for enterprise-level brand growth, tackling the language and culture barrier for companies wanting to expand globally. Its solutions, in short, help companies to communicate with more people in more places.
TransPerfect’s impressive suite includes AI translation solutions, website localization and data security, much of which is bolstered by its flagship GlobalLink Translation Management platform. Considered a pioneering force in its sector, the legacy company has spent over three decades adopting technological innovations to further its reach and strengthen its translation mission.
Impressively, the company has been featured on the Inc. 5000 US list of fastest-growing companies numerous times. After a buyout of his co-founder's shares in 2018, now-solo founder Phil Shawe undertook an expansion and innovation drive. TransPerfect’s strong performance and growth since then indicate that this transformation has been successful.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Midtown South, New York, NY
Leadership
Phil Shawe
(Co-Founder, Co-CEO & President)Graduate of the University of Florida and NYU Stern School of Business. Phil co-founded TransPerfect in 1992 and has served as the Co-CEO since.
Jin Lee
(Co-CEO)Jin joined TransPerfect in 2003 as a Project Manager. SInce then, he has held a number of roles and moved into the role of Co-CEO in 2024.
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