Employee & Workplace Experience Intern, Coinbase

• The ideal candidate will focus on process improvement through a Kaizen initiative, aimed at reducing time waste and streamlining at least one core program to enhance our team's delivery
• Currently pursuing or recently completed a degree in operations management, business administration, or a related field
• Demonstrated interest in process improvement and operational efficiency
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work collaboratively in a cross-functional team environment
• Highly organized and detail-oriented with strong project management abilities
• Proficiency in Google Workspace; familiarity with project management tools like Asana, Jira, and Lucidchart is a plus

Desirable

• This is a 12-week internship during summer 2026
• The Employee & Workplace Experience (EWX) team focuses on creating and enhancing the places and programs that define and drive Coinbase culture
• By influencing the way employees connect, collaborate, and celebrate at Coinbase, the EWX team develops a best-in-class experience for our employees
• We are seeking a motivated intern to join our EWX team for a 3-4 month project-based internship
• The ideal candidate will focus on process improvement through a Kaizen initiative, aimed at reducing time waste and streamlining at least one core program to enhance our team's delivery
• 1. Kaizen Project & Process Optimization:
• Assist in the Kaizen project by analyzing and optimizing current processes within the EWX team
• Identify inefficiencies in experience and/or workplace processes and propose actionable improvements
• Collaborate with program managers and cross-functional stakeholders to gather data and insights
• Develop and implement streamlined workflows that enhance operational efficiency and reduce time waste
• Create process maps, standard operating procedures (SOPs), and documentation standards for sustainable and scalable operations
• Implement tools and platforms (e.g., Google Workspace) for program efficiency and data management
• 2.Data Collection, Analysis & Reporting:
• Collect and analyze data related to employee feedback, program effectiveness, and operational improvements
• Track and report on key metrics in collaboration with the People Analytics team to inform future enhancements
• Prepare reports and presentations to communicate findings and recommendations to stakeholders
• 3.Employee Experience Enhancement:
• Assist in developing and executing programs aimed at improving employee satisfaction, engagement, and well-being
• Conduct research, gather feedback, and identify areas for enhancement in both remote and in-person workplace experiences
• Support change management strategies to ensure smooth implementation of new initiatives and improved processes