Strategy and Operations Associate, Enova
$63-120k
+ Bonus and RSUs
More information about location
3-5 days a week in office
AI-driven financial credit provider
Be an early applicant
AI-driven financial credit provider
1001+ employees
Be an early applicant
$63-120k
+ Bonus and RSUs
More information about location
3-5 days a week in office
1001+ employees
Company mission
To help hardworking businesses and individuals get access to fast, trustworthy credit through its AI-driven credit solutions.
Role
Who you are
- Bachelor’s degree in Engineering, Business, or Finance
- 4-7 years of work experience in management consulting, data analytics, or business operations. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically
- Self-Sufficiency: A proven track record of identifying business problems and driving solutions without being prompted
- Technical Fluency: Comfort with data intensive environments and independent data exploration. Experience with SQL, BI tools, and analytical models preferred
- The "Owner" Mindset: You treat the P&L as if it were your own business
What the job involves
- As a Strategy & Operations Associate, you will directly support one of Enova’s core P&Ls and tackle projects that ensure we are operating at peak performance
- Our team is big enough to have the resources to scale, but small enough that a single associate has the autonomy to identify a problem, build the solution, and own the result
- We don't wait for the data to tell us there’s a problem; we hunt for the insights that keep us ahead of the curve
- Project Spotlight: Proactive Sales Capacity Modeling This is an example of the type of work you will own in this role:
- The Observation: You identify a 3-month decline in how often customers take our loan offers
- You realize that while we are generating interest, we are failing to convert it into revenue
- The Analysis: You dive into the data using SQL and BI dashboards, uncovering a 30% surge in offers that our flat-lined sales headcount couldn't absorb
- You prove the team is stretched too thin
- The "So What": Rather than just asking for "more people," you build a predictive staffing model
- You partner with Sales Ops to define a "Golden Ratio" of offers-per-rep and integrate marketing forecasts to predict staffing needs 3–6 months in advance
- The Result: You move the org from reactive to proactive hiring, protecting millions in loan originations and building a repeatable framework for scaling
- Operate as an Owner: Don't just manage projects; identify them. Monitor business health metrics to find bottlenecks before they impact the bottom line
- Bridge the Technical & Strategic: Use data (SQL, BI tools, analytical models etc.) to diagnose problems, but use your intuition to solve them
- Drive Strategic Alignment: Present your findings to secure buy-in for initiatives that improve customer experience and grow the business
- Own the "End-to-End": Take projects from a "hunch" to a fully implemented process
Our take
Providing customers with quick access to credit is important for fintech companies to survive in today's financial landscape of open banking, but this is made difficult by high credit rejection rates from banks. However, these decisions are generally made by human assessments of data which are limited due to the complexity of the modern financial landscape. AI-driven solutions, able to analyse vast amounts of data almost instantly to derive accurate credit risk assessments, present room for improvement in the lending industry.
Enova provides a platform called Colossus that leverages AI and machine learning-enabled analytics to provide businesses and individuals with fast, reliable, and trustworthy credit. The company achieves this by partnering with banks and sharing its data analysis solutions, helping to identify opportunities for credit when they would otherwise be missed. There is definitely a market for its product: over 13M customers have funded almost $65B through the platform to date.
Enova has grown strongly in recent years based on the rapid uptake of its product. As the macroeconomic climate remains volatile, businesses will increasingly come to rely on Enova's AI-based solutions to help them manage credit risk and navigate an increasingly complex lending environment.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results
- Health, dental, and vision insurance including mental health benefits
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
- 401(k) matching plus a roth option
Company HQ
Chicago Loop, Chicago, IL
Leadership
David Fisher
(CEO)Before joining Enova as CEO, they were the CEO of optionsXpress and CFO at Potbelly Sandwich Works, Prism Financial and RBC Mortgage.
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