Deal Desk Manager, Snorkel AI
$160-240k
1+ day a week in office (Redwood City, CA or San Francisco, CA)
The AI data research lab
Open for applications
The AI data research lab
501-1000 employees
Open for applications
$160-240k
1+ day a week in office (Redwood City, CA or San Francisco, CA)
501-1000 employees
Company mission
To empower everyone to solve their most impactful problems through data-centric AI.
Role
Who you are
- The right candidate is someone who can operate with precision in the details today — assembling order forms, maintaining Salesforce accuracy, routing approvals — while simultaneously building the systems and processes that will scale well beyond what's needed right now
- This role is ideal for someone who takes pride in operational excellence, thrives in building structure from ambiguity, and brings the commercial judgment and credibility needed to be a trusted partner to a fast-moving sales organization
- 5–7+ years of experience in Deal Desk, Order Management, Sales Operations, or Revenue Operations at high-growth technology companies
- Experience supporting enterprise sales organizations through complex, multi-stakeholder deal cycles
- Strong working knowledge of CPQ, CRM (Salesforce), and CLM (Ironclad or similar) platforms
- Demonstrated ability to build or significantly improve deal desk processes, not just operate within existing ones
- Commercial judgment and the confidence to push back constructively on senior sales stakeholders when deal structures fall outside policy
- Exceptional attention to detail paired with the ability to prioritize and move quickly in a high-volume environment
- Excellent communication skills, with the ability to translate commercial complexity into clear guidance for Sales, Finance, and Legal partners
- Comfort operating in a fast-paced, ambiguous environment, balancing process-building with hands-on deal execution
What the job involves
- We are hiring a Deal Desk Manager to own and operationalize the end-to-end deal lifecycle as we scale to the next stage of growth
- This role sits at the intersection of sales execution, commercial strategy, and operational rigor
- You will partner closely across Sales, Finance, and Legal to ensure every deal is structured soundly, priced appropriately, approved efficiently, and executed cleanly
- You will be the central point of coordination for commercial operations and the person responsible for building the processes, guardrails, and infrastructure that make this repeatable at scale
- This is a foundational hire
- You will build the deal desk function from the ground up, designing the workflows, templates, and approval frameworks for multiple business units
- Deal Structuring & Execution: Own the end-to-end deal process from pricing through execution
- Partner with Sales to structure deals that align with pricing guidelines, discounting policies, and commercial standards
- Assemble, review, and quality-check order forms and commercial documentation for accuracy and completeness
- Coordinate cross-functional approvals across Finance, Legal, and GTM leadership, ensuring deals move through the pipeline without unnecessary friction
- Conduct final review of all deals prior to execution, serving as the last line of quality control before signature
- Support the pricing and commercial sections of RFP/RFI responses in partnership with Sales and PMM
- Process Design & Optimization: Build the deal desk function and the operational infrastructure to support it
- Design and implement scalable deal review and approval workflows, including escalation paths, SLA standards, and exception-handling frameworks
- Develop and maintain pricing guidelines, discount approval matrices, and deal structuring playbooks
- Identify and resolve recurring friction points in the deal cycle, driving process improvements that accelerate time-to-close while maintaining commercial discipline
- Establish the operating cadence for deal review, including regular deal clinics or approval syncs with Sales and Finance leadership
- Systems & Data Integrity: Ensure the systems that support the deal lifecycle are accurate, reliable, and well-maintained
- Own Salesforce hygiene related to deal and opportunity records, ensuring data accuracy across pricing, deal terms, approval status, and contract details
- Support Ironclad administration, maintaining contract workflows, templates, and clause libraries
- Partner with Revenue Operations and Revenue Architecture teams to improve and automate deal desk workflows within CRM and CLM platforms
- Maintain reporting and visibility into deal desk metrics including cycle times, approval turnaround, exception rates, and deal quality
- Cross-Functional Partnership: Serve as a trusted operational partner across the GTM organization
- Act as the connective tissue between Sales, Finance, and Legal throughout the deal cycle, ensuring alignment on commercial terms, pricing, and contract language
- Advise Sales on deal structuring best practices, proactively flagging risks or non-standard terms before they become blockers
- Partner with Finance on booking accuracy, revenue recognition considerations, and commercial policy evolution
- Influence adoption of deal desk processes and standards across the sales organization, building credibility through consistency and responsiveness
Our take
Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.
Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.
The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. And recently, the company raised some serious funding which it plans to use to expand the company;'s engineering, research, and go-to-market efforts.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
May 2025
$100m
SERIES D
Aug 2021
$85m
SERIES C
Total funding: $235m
Company benefits
- Health: Snorkelers and their dependents are covered by comprehensive medical, dental, and vision plans.
- Wellness: All Snorkelers get a yearly wellness stipend to use on anything related to health and well-being.
- PTO and rest days: We provide unlimited personal time off so you can find your work-life balance. Plus, two company-wide rest days per quarter in addition to company holidays.
- One global team: From our headquarters in Redwood City, CA, to regional offices in San Francisco and New York, we work together as one global team.
- Events: Get to know your fellow Snorkelers outside of work! We host regular events and learning opportunities for our teams across our offices and virtually to connect, have fun, and grow.
- Family leave: Snorkel offers generous parental leave for both birthing and non-birthing parents based on eligibility.
Company HQ
Centennial, Redwood City, CA
Leadership
Alex Ratner
(Co-Founder & CEO)Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.
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