Senior Frontend Software Engineer, Airbnb
Community Support Platform
$185-223k
More information about location
Community marketplace for holiday accomodation
Posted today
Community marketplace for holiday accomodation
1001+ employees
Posted today
$185-223k
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 6+ years of industry experience with a BS/Masters or 4+ years with a PhD and experience in a fast paced tech environment
- Extensive hands-on experience with TypeScript/JavaScript
- Proficiency with React and modern JavaScript libraries
- Strong coding skills, with a solid understanding of data structures, asynchronous programming, and engineering best practices
- Familiarity with error monitoring and management tools (e.g., Bugsnag, Datadog)
- Experience with GraphQL is a plus
- Fluency in HTML, CSS, and related web technologies
- Experience with web tooling building is a plus
- Proven ability to architect and develop solutions for complex, ambiguous problems
- Passion for continuous learning and staying ahead of web development trends
- Excellent communication skills
What the job involves
- As a senior frontend engineer, you will take the lead on the team’s frontend efforts
- You will help shape the technical vision for the platform and deliver flexible, efficient, and scalable solutions
- You’ll leverage engineering innovations to drive business success and improve our customer experience
- Drive Command Hub frontend vision and improve its architecture by adopting modern technologies
- Work with other engineers (frontend and backend) to design and build high quality end-to-end solutions
- Support product engineering teams to better design cutting-edge web solutions. Help clients onboard new tools to Command Hub Platform
- Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch
- Nurture the culture of technical quality from design, through code review, to production operations
- Airbnb’s Community Support Platform (CSP) team is a global business unit that provides support to our community of millions of guests and hosts who embark on trips and participate in experiences around the world every year
- The Command Hub Team in CSP plays a critical role in elevating the customer support experience and automating global CS operations
- The team owns the end-to-end platform featuring comprehensive management features and modern web framework, designed to simplify and optimize the development of intelligent UI tools and solutions
- Example tools built from the platform include workflow builders that power all Airbnb CS channels and Prompt Studio, which manages LLM prompts
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
Share this job
View 103 more jobs at Airbnb