Principal Technical Architect, Salesforce

• 5+ years of consulting or solution design experience in working with customers
• Good understanding of the cloud-based platform architecture, including SaaS, PaaS, and multi-tiered infrastructure
• Experience with Salesforce CDP or equivalent Customer Data Platform/Management solutions (Custom CDP Solutions, SaaS CDP Solutions such as Tealium AudienceStream, Adobe AEP, Segment, Arm Treasure Data, BlueShift, SessionM, RedPoint etc.)
• Knowledge of enterprise application integration, including SOA, ESB, EAI, ETL, BPM, CEP, MDM, BI/BA, Data & AI
• Familiarity with network, application, and information security principles
• Key traits for success include curiosity, communication, and a capacity for learning

Desirable

• Principal Technical Architect is a strategic customer-facing role within the Solutions Engineering organization
• With a blend of business, technical, and sales skills, the Technical Architect acts as a domain expert who uses a consultative approach to understand business and technical requirements
• Technical Architects help our customers achieve an omnichannel customer experience by applying their deep industry knowledge, understanding of data systems and integrations, and experience designing enterprise marketing solutions
• Technical Architects help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit
• The Solution Experts team is an innovative group of architects and specialists who assist customers and prospects by developing and implementing digital marketing strategies
• They collaborate with customers, Products teams, Professional Services, and Partners to craft unique solutions
• The team thrives in a constantly evolving environment, applying design, business consulting, and technology to drive innovation
• Act as a trusted advisor to our customers, prospects, and the broader Marketing Solutions Engineering (SE) team
• Present Salesforce technology infrastructure, demonstrating platform capabilities, hosting infrastructure, security and integration
• Understand customer's needs and position Salesforce products as the best solution
• Conduct architecture and technical workshops, including enablement sessions
• Develop technical integration approaches, including data flow and architectural diagrams
• Build customized presentations, demonstrations, and prototypes to showcase business value
• Lead targeted workshops to drive technical approaches and standard processes
• Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution
• Develop and deliver ongoing enablement, content, repeatable solutions, and tools for the Solutions Engineering organization
• Participate in product, sales, and procedural training and certifications