Solutions Engineer, Panopto
£77-100k
OTE
£70-77k
BASE
Work remotely in London
Video capture, streaming, search, and archiving solutions
Posted today
Video capture, streaming, search, and archiving solutions
101-200 employees
Posted today
£77-100k
OTE
£70-77k
BASE
Work remotely in London
101-200 employees
Company mission
Committed to designing smarter ways to work and learn with video.
Role
Who you are
- At least 5-6 years of experience in a customer-facing role, solving technical issues
- A degree in computer science, information systems or similar is preferred
- Knowledge of Panopto’s product or relevant tech stack and technologies is preferred. This includes, but is not limited to: AWS, SSO integrations, APIs, LMS integrations (LTI), SCORM, HLS video, AI, Salesforce, Slack, Zoom, G Suite, Responsive, Vanta, and Postman
- Through your past experiences, you have a solid track record of professional and effective verbal and written communication skills
- Quick learner who rapidly acquires and applies new skills effectively in work situations
- Strong analytical thinker, capable of breaking down problems and evaluating options based on costs, benefits, and risks
- Proactive in implementing new knowledge and skills promptly to enhance job performance
- Persuasive and convincing, able to inspire and motivate others using facts, logic, and enthusiasm
- Effective communicator, skilled in choosing appropriate content and methods for different audiences
- Clear and credible speaker, adept at selecting the right tone for various situations
- Good listener, receptive to feedback and capable of considering others' perspectives
- Comfortable using web and video applications
What the job involves
- As we continue to support growth and expansion, we are seeking an experienced Solutions Engineer II to play a crucial role in our dynamic team, sharing technical expertise and delivering solutions that empower businesses and educational institutions
- As a Solutions Engineer II, you will play a pivotal role in presenting Panopto’s product functionality and overcoming technical objections. Common responsibilities include: being a key pre- and post-sale technical advisor, gathering product feedback, sharing integration and security information, and taking part in formal document submissions (e.g. security assessments and tenders). Other responsibilities may be assigned to help drive our vision and mission in alignment with our organization’s values
- Responsible for presenting the product to potential and existing customers at field events such as conferences, trade shows, etc
- Responsible for developing new ways to deliver product demonstrations
- Record informative video content for the benefit of Sales and other teams
- Respond to formal document requests in the form of RFI / RFP / Security questionnaires and provide security and compliance information to potential and existing customers
- Evaluate the technical capabilities of potential partners
- Participate in evaluations of new products and services
- Present products at field events (e.g. conferences, user group meetings, and prospective customer onsite)
- Identify and share trends within sales opportunities, such as new integration requests and product improvements
Salary benchmarks
Our take
The concept for Panopto developed in the early noughties when the founders noticed that storing videos on computer hard drives was becoming cheaper than storing them on tape. The company’s foundations were in a free software paid support service that provided the tools for downloading videos onto a computer. Nearly two decades later, Panopto provides educational institutions and enterprise businesses with screencasting, lecture recording, streaming and video content management software.
Panopto’s modern platform offers clients in education, aviation, telecoms, and healthcare, among others, an all-in-one video platform for creating and publishing video content. Its audience engagement tools, alongside GenAI video production software (through the acquisition of Elai), keep the company in step with modern innovations within the content production sector.
Panopto continues to grow its reach and in 2024 launched a cloud hosting service in Japan and acquired cloud hosting and GenAI startups to fuel its growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Aug 2016
$42.8m
GROWTH EQUITY VC
Jan 2011
$4m
EARLY VC
Total funding: $48.5m
Company benefits
- Time Off Benefits - Generous and flexible leave policies. Unlimited Take What You Need PTO, including sick days for when you need it most. Holidays to celebrate with loved ones. Extended bereavement program to support you during difficult times. Tenured Leave opportunities for long-term employees to recharge and reflect. Extended Maternity and Paternity Leave to cherish family moments. Volunteer time off to give back to your community
- Core Benefits - At Panopto, we prioritize both professional growth and a fulfilling,balanced life for our employees. Our core benefits include comprehensive health, dental, vision, life and ancillary insurance plans. We provide access to a benefits preview to understand how Panopto benefits would support you and short-term and long-term disability insurance for peace of mind
- Retirement and Savings Benefits - 401k plan with company match to secure your financial future. Healthcare spending and reimbursement accounts for your well-being
- Healthful Living Benefits - At Panopto we understand well being is about more than physical health. We’re proud to offer workplace perks such as daily mental health break walks, a wellness rewards program to support your well-being, an employee assistance program for confidential support and a mindfulness program for stress reduction
- Remote Work Benefits - Enjoy all the benefits of a remote-first workplace that supports full work from home for ultimate flexibility. Childcare schedule flexibility to balance work and family life. Asynchronous work to accommodate your unique schedule
- Rewards, Recognition, and Employee Perks - Our great team is Panopto’s most valuable asset. We’re proud to offer an employee recognition program to celebrate your achievements, a Values Awards program to embody our company culture and referral bonuses for bringing great talent to Panopto
- Career Development Benefits - Panopto’s career tracks and competency and skills training will help you advance your career. We offer access to the LinkedIn Learning Program to expand your knowledge, AWS services and architecture training to stay ahead, and secure coding training to enhance your skills
Company HQ
North Shore, Pittsburgh, PA
Leadership
Jason Beem
(CEO)Previously Interim CRO at Advantive, COO at Stackline, Operating Executive at ST6 and Senior Vice President at Accruent.
Andrew Herning
(CFO)Previously Senior VP of Finance at Billtrust, CFO at UniTek Global Services, Inc. and American Standard.
Amit Mondal
(CTO)Previously worked as Group Vice President of Development at PowerSchool Group, was an Official Member of the Forbes Technology Council, Senior VP at SumTotal Systems and was the Director at Oracle.
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