Senior Privacy Counsel, Bandwidth

Salary not provided

Senior and Expert level

London

Global enterprise communications platform

Open for applications

Global enterprise communications platform

1001+ employees

B2BEnterpriseCommunicationTelecommunications

Open for applications

Salary not provided

Senior and Expert level

London

1001+ employees

B2BEnterpriseCommunicationTelecommunications

Company mission

To transform the way people communicate and challenge the standards of old telecom.

Job

Company

Role

Who you are

We are looking for an experienced, curious, and collaborative attorney with 7+ years of experience in privacy and data protection to join our Legal Team
This role can be based at one of Bandwidth’s offices in Europe, the UK, or our headquarters in Raleigh, North Carolina
Experience: 7+ years of relevant legal experience, including significant privacy and data protection experience, preferably in a law firm or in-house setting
Knowledge: In-depth knowledge of global privacy, data protection, and cybersecurity laws and regulatory frameworks applicable to technology companies, including the GDPR, UK GDPR, ePrivacy Directive, EU AI Act, and NIS2
Ability to translate complex legal concepts into business-friendly guidance
Strong interpersonal and communication skills that can flex from casual to formal, including demonstrated ability to negotiate fairly, creatively, and to achieve successful resolution
Superior legal research, critical thinking, and writing skills
Ability to work autonomously and to use independent judgment and discretion when making the majority of decisions, and to handle confidential and sensitive information with the appropriate discretion
Demonstrated ability to lead a variety of tasks, evaluate alternatives quickly, and provide top-quality legal assistance and support to executive-level clients
A growth mindset—self-aware, reflective, and open to feedback to succeed with confidence and humility
Desire for constant learning within a rapidly changing environment, adapting approaches and deliverables to suit the evolution of business needs, legal requirements, and company risk tolerance
A calm, constructive approach to conflict and the ability to influence outcomes with diplomacy
Appreciation for Bandwidth’s values, especially a commitment to work for and love the success of others - we are here to protect the company and to help our Bandmates succeed at their mission
Exceptional organizational skills with demonstrated experience creating, managing, and maintaining privacy records (such as ROPAs and PIAs) and/or audit artifacts
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND

What the job involves

The Senior Privacy Counsel will provide expert legal guidance and operational support to drive responsible growth and support compliance with global privacy laws
You will be the second member of the Privacy Team and report to the VP, Deputy General Counsel in the United States (based in North Carolina) who leads Bandwidth’s Privacy Program
Advise business stakeholders and support compliance as a subject matter expert on privacy and data protection requirements in connection with Bandwidth’s products, services, and operations worldwide
Draft, review, and negotiate privacy terms in service, software and telecommunications agreements, including agreements with customers, vendors, and partners and/or carriers, in support of and close coordination with the Commercial Legal Team and Global Regulatory team. Develop and contribute to templates, playbooks, and training to support the Commercial Legal with resolution before escalation
Research and deepen your expertise in global privacy laws, AI legislation, and emerging tech regulations, with a special emphasis on Europe and UK (unpacking acronyms such as the GDPR, ePrivacy Directive, the EU AI Act, and the NIST AI Risk Management Framework); provide practical guidance on implementing new requirements to business stakeholders and other members of the Legal team
Lead and assist in the completion of risk assessments such as privacy by design product review, PIAs, DPIAs, AI risk reviews, and transfer impact assessments on a prioritized basis to support the goals of the Bandwidth Privacy Program and new business initiatives
Assist other members of the Legal Team with cross-functional legal issues involving governmental and regulatory compliance, including the management of retention periods and regulatory obligations relevant to communications service providers
Serve as a spirited champion for privacy and AI awareness across the company–creating and delivering training, fielding questions, and keeping teams informed and empowered
Own, manage, and continuously strive to improve processes, procedures, and operational functions of the privacy program; assist in the creation and upkeep of our privacy and AI notices and disclosures, policies, and internal guidelines and resources to ensure they are clear, current, useful, and aligned with our operational objectives
Lead and contribute to investigation, mitigation, and response to privacy incidents and regulatory inquiries on an as-needed basis, and assist in the development of incident response protocols
Advise on cybersecurity laws and regulatory frameworks in collaboration with our Global Regulatory and Information Security teams; support implementation, monitoring, and compliance in connection with third-party and customer standards for data protection and data security, including ISO 27001/27701/42001, SOC II, NIS2, and customer audits
Research and liaise with our external DPO and outside counsel to obtain specialized advice on topics that are relevant to data protection and privacy compliance in a new local market where Bandwidth may offer or expand services or operations (such as locations in LATAM, APAC, or other jurisdictions)

Salary benchmarks

Our take

Self-dubbed as Silicon Valley’s phone company for phone numbers and messaging, Bandwidth is a leading company that offers communications platforms as a service. The company was founded in 1999 and has managed to grow with the rise of Internet and mobile communications.

Bandwidth’s services are crucial to the operations of many communications enterprises. It provides APIs and solutions platforms to enable voice and mobile communications across big names like Google, Zoom and Microsoft. Its services are endless and are built on robust technology that offers its customers the ability to customise. This has set it ahead of both traditional telecommunications companies and new-age API providers.

With its impressive customer base, the company's cash flow continues to impress inside and outside investors. Bandwidth has strategically expanded over the years with acquisitions across Europe and North America, making the company a global workforce. It has its eyes set on further market disruptions, and is poised to keep up its success as long as mobile communications are standing strong.