Product Manager, Paddle
+ Stock options
Payments, tax, and subscriptions solution for SaaS
Be an early applicant
Payments, tax, and subscriptions solution for SaaS
201-500 employees
Be an early applicant
+ Stock options
201-500 employees
Company mission
To help SaaS companies navigate the revenue journey at every stage.
Role
Who you are
- You're excited by, and have specific experience in, building products that handle payments, transfers, and financial reconciliation
- You're someone that enjoys getting into the details and understanding the mechanics of money movements
- You're comfortable working closely with financial, risk, and legal stakeholders, ensuring products are designed in a user-centric way while remaining compliant
- You're a Product Manager who enjoys working in cross-functional teams alongside engineers, product designers, and other functions to deliver value to users through frequent product launches
- You enjoy working in a high velocity & dynamic startup environment where you influence changing business priorities, customer challenges & engineering trade-offs
- You have worked in a SaaS environment and have created engaging and thoughtful customer experiences across the entire product lifecycle
- You have a good understanding of technical concepts and can work closely with engineers to find the best solution to a problem
- You love solving problems in innovative and creative ways
What the job involves
- We are looking for an ambitious Product Manager to join a team leading the development of payout, settlement, tax, and ledger products within the payments team, a key part of delivering our solutions to SaaS businesses
- Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages payments so that we can take this burden from our customers.
- We process millions of payins globally and make thousands of payouts across multiple balance currencies every month. We do all this while ensuring we’re applying and remitting taxes accurately in all jurisdictions
- As a product manager in this team, you will be key to a successful product launch and continuously develop the product thereafter.
- You will be in charge of delivering an ambitious roadmap for your team and working continuously with internal and external stakeholders to ensure we’re building the right thing
- We are looking for an ambitious and autonomous PM with deep knowledge or experience with financial tech & money movements to:
- Help us with our strategic vision of becoming the growth platform for SaaS businesses
- Work as part of a cross-functional team (with engineers and a product designer) to deliver on this vision
- Identify opportunities: Work closely with Finance, Engineering, Operations and Customer Success to gain a deep understanding of both customer and operational needs. Identify process and service gaps, then prioritise and design features to solve these
- Shape the roadmap: Use internal and external analysis to feed into the strategic direction of the product roadmap and wider business, always ensuring Product & Engineering is making the right impact
- Ship value often: Work with engineering and design; and develop appropriate planning, prioritisation, and delivery processes to enable the launch of new features and products that deliver fast value to our software sellers. Help guide effective discovery of new initiatives, run agile workshops and facilitate prioritisation conversations
- User Testing: Make use of usability and beta testing to ensure our product offers the best user experience and meets customer needs
- Measurement and reporting: Analyse the performance of our product using data, and use those insights to determine the product roadmap. Based on product performance, determine when actions are needed to upgrade, improve, revise or reposition products
Salary benchmarks
Our take
Software as a service (SaaS) is becoming the dominant way for new companies to sell their products. However, there are many interlinked tasks that can be used to build a great business. For example, setting up trials and licences, insights and analysis, payment gateways, taxes, and internationalisation.
Paddle offers SaaS companies a completely different approach to their payment infrastructure so that fast-growing companies don't need to deal with this complicated puzzle. Instead of assembling and maintaining a complex stack of payments-related apps and services, it acts as a Merchant of Record for customers, removing the pain of payment fragmentation.
Now serving over 4,000 customers, and having entered the unicorn club in 2022, the company has clearly found its share of success. By handling payments and compliance, Paddle lets companies focus on scaling without operational headaches, positioning itself as a key player in SaaS infrastructure management.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
41% female employees
-3% employee growth in 12 months
Company
Employee endorsements
Autonomy
"Paddlers are shown a lot of trust to get the job done. I've never experienced micro-management and have always been free to decide how to advance a..."
Funding (last 2 of 7 rounds)
May 2022
$200m
SERIES D
Nov 2020
$68m
SERIES C
Total funding: $291.3m
Company benefits
- Share options: We value your contribution and offer Paddle share options
- Private healthcare and mental health support: We will support you to be in your best health, physically and mentally
- Flexible time off: We offer unlimited vacation time so you can unwind and recharge
- Learning and development: Generous budget to support your learning journey and your reading habit
- Family leave: We know that having a baby is a life-changing event. That's why we offer 26 weeks of fully paid leave for birthing parents/primary caregivers, and 17 weeks of full paid leave for non-birthing parents/partners
- Navigate: Work up to 45 days a year from a different country
- Transportation subsidies: We will help you get a discount annual train ticket or if cycling is your jam, you can use our cycle to work scheme
- Home workstation budget: From a standing desk to a Herman Miller chair, get the office furniture you need to stay productive
Company values
- Exceptional Together
- Better than Yesterday
- Execute with Impact
Company HQ
London, UK
Articles
Leadership
Christian Owens
(Co-Founder)Founded Paddle after finishing school, they served as the CEO for 10 years and as an Executive Chairman for 1. A fellow of the Thiel Foundation, which gives $100,000 to young people to build businesses instead of going to university.
Harrison Rose
(Co-Founder)Founded Paddle at age 17, after finishing school, and has been both CSO and CCO at the company. Co-Founder and CEO of GoodFit.io.
People progressing
Joined in 2018 as an Event Manager and was quickly promoted to Brand & Event Manager. In 2022, they were further promoted to Head of Brand Marketing.
Diversity, Equity & Inclusion at Paddle
- We want to increase the opportunities for under-represented Paddlers - we are going to partner with third parties to widen our talent pools, and how we create opportunities internally for when new Padders join to give access to further careers and growth
- We’re already proud of the strides we’ve made around gender balance, especially at manager/leadership level and have a rich population of non British employees. Like most companies in our sector there is still much work to be done, but we’re ready and excited to bring about positive change
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