Operations Associate, Vitl

• As we look to continue our strong growth in our direct-to-consumer and retail channels, we are looking for a self-motivated and energetic all-rounder who wants to get involved in the operational aspects of a fast-growing startup
• We’re seeking a self-starter who is willing to roll up their sleeves and make a big difference to Vitl as we enter a particularly exciting stage of our growth. We are ideally looking for 1-2 years of professional experience, but would also consider recent graduates who can demonstrate a hunger to learn and develop rapidly
• You are highly numerate, resourceful and proactive with a demonstrable hunger to learn and grow both personally and professionally
• You have strong Excel / Google Sheets knowledge
• You take the initiative and value speed in getting things done
• Exceptional organisational skills to ensure nothing is missed and a keen eye for detail
• You are comfortable in the face of uncertainty and know that challenges often arise which require flexibility, compromise and creative solutions
• Keen interest in startups and technology
• A degree in any discipline from a top tier university with ideally 1-2 years of commercial experience

Desirable

• From supply chain management and supporting negotiations with high-profile retailers, to taking the lead on bringing new products to market, this position is hugely varied and will utilise a range of skills to provide significant opportunity for both professional and personal development
• Supply chain management - forecasting, modelling and managing stock requirements across our DTC & retail channels, to ensure we’re always well covered to meet customer needs
• Managing supplier relationships - working with our suppliers to get the best possible commercial terms for Vitl, all whilst keeping our supply chain as lean as possible
• Retail strategy - working closely with our National Account Manager to develop relationships and negotiate with current & prospective retail customers
• Retail order processing - working with our 3PL & retail partners to ensure orders are processed, dispatched and invoiced in a correct and timely manner
• Customer Delight - supporting our CS team on some of the more complex logistics queries raised by customers, and acting as a point of escalation for them when needed
• Process improvement - working collaboratively with every team across the business to improve a range of processes and reduce friction