Senior Principal Product Manager, ServiceNow

• Experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving
• This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 8 years of Product Management experience or equivalent in a technical role
• Domain experience in analytics, data products, semantic layers and/or knowledge graphs
• An understanding of the broader data and analytics space, and how companies are utilizing data in near real-time to unlock innovations and power AI
• A strategic mindset to define product vision and strategy that delivers strong customer value and produces business outcomes
• Strong prioritization skills that are data-driven and based on market needs
• Experience building and operating enterprise-class data applications
• Demonstrated experience owning an actionable product roadmap and driving execution
• Ability to inspire and align engineering teams to deliver exceptional experiences
• Technical savvy and experience working with developers and architects to build scalable and highly reliable services that are part of a larger platform
• Business savvy with a track record of delivering impactful business outcomes

• The ServiceNow Platform Analytics team delivers world-class analytics solutions, enabling companies to take action using data, workflows, and AI. We're introducing innovative capabilities to help businesses connect, understand, and act on any data
• Join us in developing a cutting-edge data exploration product that leverages advanced AI to accelerate insights and decision-making
• This highly collaborative role involves working with product managers, UX designers, customers, and engineers to build high-quality analytics solutions that are core to the ServiceNow platform
• Engage with internal and external customers to identify requirements and use cases for the new analytics data explorer
• Evangelize analytics products and capabilities to drive awareness, enablement, and adoption
• Integrate usability studies, research, and market analysis into product roadmap and requirements that deliver clear customer value
• Manage stakeholders, communicate product priorities, and build alignment
• Work with cross-functional teams to execute the product roadmap and deliver high-quality solutions
• Take ownership and drive outcomes, regardless of role or organizational boundaries
• Define the vision and strategy for our analytics products that unlock new market opportunities
• Contribute to a high-performing product team that delivers meaningful outcomes
• Influence other product teams as a domain expert

• Commuter benefits
• Annual learning stipends
• Work from home opportunities
• Generous family leave
• Matched donations
• Flexible PTO
• 401(k) matching
• Paid volunteer time

Total funding: $83.8m

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.