Senior Product Operations Manager, Harvey
Localization
$178.5-210k
Offers Bonus & Equity
3 days a week in office
Domain-specific AI for legal and professional services
Open for applications
Domain-specific AI for legal and professional services
501-1000 employees
Open for applications
$178.5-210k
Offers Bonus & Equity
3 days a week in office
501-1000 employees
Company mission
To help professionals develop expertise, faster.
Role
Who you are
- Localization & Technical Expertise: 4–7+ years of experience in localization operations, technical program management, product operations, or related roles in software. Strong understanding of i18n concepts, localization engineering, file formats, TMS/CAT tools, and translation workflows
- Technical and Tooling Skills: Ability to work closely with engineers on technical requirements, automation, pipelines, and integration issues. Experience implementing or managing localization tooling and internal product operations systems is a plus
- Project Management & Cross-Functional Collaboration: Excellent organizational and project management skills; able to coordinate multiple teams and keep complex flows on track. Clear communicator who can partner effectively across Product, Engineering, Design, Legal, and external vendors
- Vendor Management Experience: Proven ability to manage external localization vendors, including evaluating quality, negotiating contracts, building partnerships, and providing constructive feedback to ensure quality and timely delivery
- Quality Focus & Domain Sensitivity: Strong attention to detail, with appreciation for cultural, linguistic, and regulatory nuance—especially in high-accuracy domains. Experience in legal, compliance, or other regulated industries is valuable
- Adaptability and Growth Mindset: Experience in high-growth/startup environments, comfortable with ambiguity, resourceful, biased toward action, and a commitment to continuous learning and scaling a function from the ground up
What the job involves
- We are hiring a Product Operations Manager, Localization to help drive Harvey’s localization efforts as a centralized platform function spanning all product lines
- In this senior role within Product Operations, you’ll partner closely with the Product Management Lead for Localization, who owns strategic direction, while you focus on operationalizing, executing, and scaling localization across the EPD organization
- You will coordinate product-wide localization efforts, working directly with teams across Product, Engineering, Design, and Legal to adapt Harvey’s features and content for different jurisdictions
- This includes ensuring our workflows, terminology, UI/UX, and legal templates are tailored to local norms, conventions, and regulatory requirements
- Initial work will focus on our most important international markets (with an emphasis on Europe and other key regions), ensuring Harvey delivers a natural, high-quality, and locally relevant product experience
- A major part of your role will involve managing our translation vendor and the technical integrations required to support rapid, high-quality localization
- You will build scalable tooling, workflows, and processes that embed localization and internationalization (i18n) into the product development lifecycle
- This position sits within Product Operations in our San Francisco office
- Lead a cross-functional localization program: Establish and own the end-to-end localization platform process and ensure internationalization and localization considerations are built into every product roadmap. Translate Harvey’s localization strategy into clear execution plans, technical requirements, and delivery workflows across EPD. Ensure teams consider localization and i18n requirements early in product planning, design reviews, engineering specs, and QA cycles
- Manage translation vendors and localization tooling: Serve as the operational owner of our translation vendor relationship, including string handoffs, quality feedback, SLAs, and delivery schedules. Maintain and optimize integrations between the translation platform and Harvey’s codebase to ensure efficient, scalable translation pipelines
- Coordinate product and engineering localization efforts: Partner with Engineering to drive i18n implementation, string management best practices, and automated localization workflows. Collaborate with Product, Design, and Legal to adapt terminology, templates, UI/UX, and product behaviors to jurisdiction-specific needs (e.g., EU norms, GDPR considerations)
- Oversee localization QA and continuous improvement: Establish localization QA workflows (automated and manual), gather feedback from internal/global stakeholders, and triage issues with engineering. Maintain glossaries, style guides, and terminology resources to ensure high-quality, consistent localized experiences
- Maintain consistency, compliance, and readiness across locales: Ensure localized assets meet local regulatory, linguistic, and cultural expectations through partnership with Legal and regional SMEs. Build dashboards, metrics, and internal documentation that give leadership visibility into localization readiness and quality
- Build and scale internal localization capabilities: Develop internal tools, workflows, and automations that improve localization speed, quality, and cross-team collaboration. Champion i18n/l10n best practices across EPD and contribute directly to Product Operations’ mission of improving Harvey’s product lifecycle
Our take
The explosive popularity of generative AI tools has seen specialized solutions popping up for all kinds of industries. Hoping to help supercharge efficiency and productivity for legal teams, Harvey supplies generative AI that can assist with documentation, as well as aid research and optimize workflows.
Via natural language instructions, Harvey helps draft and analyze legal documents. It can also answer complex questions across large document sets, or even handle research queries that cover multiple domains in legal, regulatory and tax.
Its ability to support legal practitioners as if it's another member of the team is what makes Harvey particularly interesting. This approach has seen the company raise substantial funding, reaching Unicorn status in 2024. Funds are now being used to expand to new geographies, grow headcount and further collect and curate data to train more “domain-specific” AI models.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Oct 2025
$160m
LATE VC
Oct 2025
$59m
GROWTH EQUITY VC
Total funding: $1.0bn
Company HQ
Financial District, San Francisco, CA
Leadership
Winston Weinberg
(Co-Founder & CEO)Graduated with a Juris Doctor from the USC Gould School of Law, then spent 1 year as an Associate at O'Melveny & Myers before founding Harvey.
Gabe Pereyra
(Co-Founder & President)Previously worked as a Research Scientist at Meta and DeepMind. Also spent a year as a Brain Resident at Google.
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