Product Data Analytics Manager, Chime
$157.6-218.9k
+ Competitive equity package
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$157.6-218.9k
+ Competitive equity package
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- A quantitative degree or equivalent experience in fields such as Statistics, Economics, Mathematics, Operations Research, or Engineering is preferred. An advanced degree or equivalent experience is a plus
- 7+ years in analytics, with a preference for B2C product analytics and FinTech experience
- 2+ years of direct management experience leading and developing teams of 3+ members, including senior individual contributors and people managers
- Mastered building metric frameworks to understand user behaviors
- Sophisticated SQL skills, including proficiency in window functions and query optimization
- A high level of comfort delivering reporting and insights within a data visualization platform. Looker is a plus
- Provided mentorship in using experimentation and statistical/predictive analysis to advise decision-making
- Fostered a culture of continuous improvement by providing clear direction, setting expectations, and keeping the team motivated
- Excellent communication and storytelling skills, a record of working cross-functionally to achieve results
What the job involves
- Chime is looking for a Manager of Analytics to supervise the success of multiple work streams within our Trust & Safety products
- The scope spans across features, not exhaustive, focused on improving members’ account security, risk mitigation experiences, and account access
- In this role, you will mentor and lead team members to advance our product analytics practice and establish standardized analytical processes and project delivery methods
- Using data-driven insights and experimentation, you will guide decision-making to improve our products and features, ensuring they captivate and engage our members while also driving advancements across partner roadmaps
- Lead and encourage a team of analysts who support sophisticated product workstreams
- Build the analytics foundation and rhythms the team, Trust & Safety leaders and its stakeholders to leverage in order to scale operations and effectiveness
- Collaborate closely with product, engineering, research, and design teams to translate data insights into features. Influence roadmap development and strategic decision-making processes
- Define key metrics for measuring product success. Build dashboards and ongoing reports to surface insights and drive decision-making
- Deepen understanding of user behaviors through predictive analytics and experimentation to uncover strategic business opportunities for Chime
- Guide the team in standardizing analytical processes and evangelize these methods across different functions
- Coordinate and collaborate with team members to define and build work, ensuring consistent delivery of high-quality outputs
- Lead experimentation by providing mentorship on selecting experiments, guiding their execution, and assessing their impact on our key metrics
- Foster a data-driven, test-and-learn culture with your passion for storytelling with data
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company values
- Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
- Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
- Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
- Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
- Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
- Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
- Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
- Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say
Company HQ
Nob Hill, San Francisco, CA
Articles
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
Salary benchmarks
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Diversity, Equity & Inclusion at Chime
Erica Johnson (Head of Diversity, Equity, and Belonging)
- Https://medium.com/life-at-chime/its-a-chimed-life-meet-erica-johnson-our-new-head-of-diversity-equity-and-belonging-6f911b837678
- Https://medium.com/life-at-chime/the-value-of-buy-in-from-leadership-how-our-crg-exec-sponsors-make-chime-and-our-crgs-a-f2996aa4c41a
- Https://medium.com/life-at-chime/scaling-crgs-how-diversichime-helps-grow-our-crgs-with-intentionality-and-intersectionality-28af791a5148
- Https://medium.com/life-at-chime/the-cost-of-being-yourself-a4265f3e5a6e
- Https://medium.com/life-at-chime/chimehers-chimes-in-the-role-of-female-role-models-696702e81daa
- Https://medium.com/life-at-chime/chimers-chime-in-the-importance-of-being-out-at-work-883870d5d3c
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