Data Analyst Internship, Caravelo
2-3 days a week in office (Hybrid)
Customer retention software for the airline and travel industry
Job no longer available
Customer retention software for the airline and travel industry
21-100 employees
Job no longer available
2-3 days a week in office (Hybrid)
21-100 employees
Company mission
To bring the subscription economy to the travel world.
Role
Who you are
- Must be eligible to sign a full-time internship agreement with a university or educational institution
- Strong analytical mindset and interest in data and operational analysis
- Organized and structured, with strong attention to detail
- Comfortable working with data tools, especially Excel; basic SQL and Python knowledge is a plus
- Problem-solving oriented and eager to understand how systems and processes work
- Ability to manage multiple tasks, understand priorities, and support fast-paced operational environments
- Collaborative and communicative, able to explain insights clearly to both technical and non-technical stakeholders
- Curious, proactive, and eager to learn
- Strong English skills in an international environment
- Background in Engineering, Data, Mathematics, or a related field (preferred)
What the job involves
- Data Monitoring & Analysis:
- Monitor and analyze data related to platform usage, incidents, and operational performance
- Use Excel (pivot tables, lookups, basic formulas) to analyze trends, identify anomalies, and support data-driven decisions
- Use basic Python scripts to support data analysis, automate repetitive tasks, and improve operational workflows
- Work with internal databases at a basic level (e.g. writing simple SQL queries, reviewing logs or datasets) to extract relevant insights
- Validate data accuracy and consistency across different sources
- Impact Assessment & Reporting:
- Quantify the business and operational impact of incidents, system changes, or product updates
- Prepare clear summaries, dashboards, or reports to support internal decision-making
- Assist in defining key metrics and tracking performance over time
- Customer Operations Support:
- Support the Customer Operations team in organizing and prioritizing day-to-day work
- Help collect, structure, and track tasks, deadlines, and delivery dates
- Assist in coordinating priorities and urgent requests, providing visibility to the team
- Support Victor in managing daily operational workload and improving task tracking and processes
- Cross-Team Collaboration:
- Work closely with the Support, Engineering, Project Management, and Customer Operations teams on a daily basis
- Support investigations by providing data analysis when issues or incidents arise
- Translate data findings into actionable insights for non-technical stakeholders
- Systems & Product Understanding:
- Gain a strong understanding of Caravelo’s platform, products, and subscription models
- Learn how different systems interact and how changes in one area affect data and performance elsewhere
- Contribute to identifying data gaps or inconsistencies across systems
- Process & Data Quality Improvement:
- Contribute to improving data processes, documentation, and internal data sources
- Help standardize reports and analytical workflows
- Proactively suggest improvements in how data is collected, analyzed, automated, or communicated
Our take
Caravelo is a travel tech company bringing commercial innovation to the traditionally slow-to-change airline and travel industry. By building smart software solutions, Caravelo is helping airlines unlock new revenue streams and improve margins in a sector where profits are typically razor-thin.
One of its standout offerings is a subscription model that provides airlines with predictable, recurring income and stronger customer retention. These high-impact tools have proven their value, helping Caravelo steadily win over new clients in an industry usually resistant to change.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2023
$4.1m
SERIES A
Jul 2022
$3.5m
SEED
Total funding: $11.2m
Company benefits
- Progression framework
- Fun environment & company events
- Tax-free benefits: Transport, food, gym and childcare
- Flexible hours & Remote work options
- Spacious office in the heart of Barcelona with free coffee & beer
Company HQ
Dreta de l'Eixample, Barcelona, Spain
Leadership
Iñaki Uriz
(Co-Founder & CEO)Started their career in finance, first at UBS and then at Societe Generale as a Portfolio Manager. Also worked in Private Equity prior to founding their first startup in the travel industry, ChangeYourFlight from which caravelo was spun out.
Jose Luis Vilar
(Co-Founder & CTO)Trained as an Engineer and Consultant. Spent years advising on strategic innovation projects in Dubai as well as automotive companies like Renault in Europe.
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