Customer Success Manager, Caravelo

Salary not provided
Mid and Senior level
Barcelona

2-3 days a week in office

Caravelo

Customer retention software for the airline and travel industry

Be an early applicant

Caravelo

Customer retention software for the airline and travel industry

21-100 employees

FintechB2BTravelEnterpriseAnalyticsCustomer serviceSaaS

Be an early applicant

Salary not provided
Mid and Senior level
Barcelona

2-3 days a week in office

21-100 employees

FintechB2BTravelEnterpriseAnalyticsCustomer serviceSaaS

Company mission

To bring travel and travelers closer together.

Company mission

To bring travel and travelers closer together.

0% employee growth in 12 months

Our take

Caravelo is using software to bring commercial innovations to the often slow-moving Airline and travel industry.

Pressures on the low-margin industry have opened a door for Caravelo’s products that tangibly boost profits. The startup focuses on high leverage offerings, such as introducing a pioneering subscription model that delivers recurring revenue to airlines such as WizzAir. The clear margin-boosting effects of reliable customer retention by Caravelo services means that the startup has been able to consistently acquire new customers in what is typically an industry guarded to change.

The company is focused on continuing this strong acquisition for each of its major product offerings, as well as launching new high-impact products for its current roster of customers.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Awesome location in the heart of Barcelona
  • Make an impact in a fast-growing scale-up
  • Flexible hours and short Fridays
  • Pet-friendly office
  • Transport, food, gym and childcare discounts

Funding (last 2 of 4 rounds)

Sep 2023

$3.9m

SERIES A

Jul 2022

$3.4m

SEED

Total funding: $10.8m

Leadership

Started their career in finance, first at UBS and then at Societe Generale as a Portfolio Manager. Also worked in Private Equity prior to founding their first startup in the travel industry, ChangeYourFlight from which caravelo was spun out.

Trained as an engineer and consultant. Spent years advising on strategic innovation projects in Dubai as well as automotive companies like Renault in Europe.

Jobs (6)

All locations

Software Engineering

Sales & Account Management