Senior Marketing Operations Manager, HiBob
+ Company share options plan
2+ days a week in office
A modern HR platform powering productivity, engagement, and retention
Posted today
A modern HR platform powering productivity, engagement, and retention
1001+ employees
Posted today
+ Company share options plan
2+ days a week in office
1001+ employees
Company mission
To create a modern work experience that empowers organisations to be remarkable.
Role
Who you are
- 5+ years of experience in Marketing Operations or a related field, preferably in B2B SaaS or enterprise marketing
- Expert-level knowledge of Marketo (certification preferred)
- Hands-on experience with Chili Piper, RingLead, Outreach, and Workato
- Strong understanding of Salesforce and data flow between marketing and sales platforms
- Solid HTML skills and basic understanding of CSS for email and landing page management
- Working knowledge of APIs and automation workflows (experience building or managing integrations is a plus)
- Analytical mindset with the ability to identify issues, propose solutions, and optimize processes
- Strong project management and communication skills, with the ability to collaborate effectively across teams and regions
Desirable
- Experience with Tableau
- Hubspot Expert
- Marketo Certified Expert (MCE) certification
What the job involves
- We’re looking for a highly skilled and detail-oriented Senior Marketing Operations Manager to own and optimise our global marketing tech stack and campaign execution processes
- This role will serve as the operational backbone of our marketing team ensuring smooth execution of campaigns, accurate lead routing, and seamless data flow across systems
- You will work closely with regional marketing managers and cross-functional stakeholders in Sales, RevOps, and Demand Generation, helping deliver impactful marketing programs that drive pipeline and revenue
- Data-driven and analytically minded, with a deep understanding of marketing campaign management, performance measurement, and multi-touch attribution models
- Ability to interpret marketing performance data to optimise spend and maximise ROI
- Proven experience leveraging analytics to drive campaign decisions and business impact
- Own and manage marketing automation workflows and programs in Marketo, including email campaigns, nurture streams, and lead scoring
- Oversee lead lifecycle management, from acquisition to routing, ensuring accurate and timely distribution through Chili Piper, RingLead, and Workato integrations
- Collaborate with regional marketing managers to execute and optimize campaigns, ensuring alignment with global strategy and local needs
- Design and implement marketing processes for lead uploads, data enrichment, and routing automation
- Partner with Sales Operations and RevOps to maintain a clean and connected MarTech stack, integrating tools like Outreach, Workato, RingLead, and Chili Piper
- Develop and maintain API-based integrations and data workflows between marketing platforms, CRM, and analytics tools
- Apply HTML skills to build, test, and QA email templates and landing pages
- Analyze performance data and report on campaign effectiveness, operational efficiency, and process improvements
- Maintain documentation and enforce best practices for marketing operations and data governance
Salary benchmarks
Our take
Developing and maintaining talent is a big challenge for companies that are scaling quickly. Hibob are trying to be one of the solutions.
There are an increasing number of startups attracting huge amount of investment and being pushed to scale their business fast, meaning the customer base for Hibob's services is big and growing.
Hibob have attracted high profile customers like Monzo, eToro, and Receipt Bank, which gives them great credibility for selling to other companies.
Hibob's recent acquisition of Cassiopeia - a Workplace Relationships Analytics Startup, will afford companies better insights to improve team communications and support flexible work models. Together, they wish to offer thousands of companies the tools they need to maximize the employee experience in our increasingly digital world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"When you first join you are put on a series of courses to learn, learn the culture, the product, how we interact with different departments and then..."
Funding (last 2 of 8 rounds)
Sep 2024
$150m
SERIES E
Sep 2023
$150m
LATE VC
Total funding: $715m
Company benefits
- Company share options plan
- Flexible hybrid working model
- Work from home allowance: to get your home office set up how you like it
- Volunteering days: Two days each year to support your community
- Employee referral program paying up to $2,500 for each successful referral
- Work from anywhere: Temporary remote work from anywhere in the world for up to two months (after six months of employment)
- Fun company and team social events (locally and virtually with our global teams)
- Bob Balance Days: A company-wide long weekend at the beginning of each quarter (four additional days of leave)
- Generous annual leave allowance
- Pension scheme or savings plan
- Birthday day off: Take the day off and receive a special gift
- Headspace subscription to help look after your mental health
- Cash allowance for health insurance
- Travel season ticket loan
Company values
- Bring me, win as we: When we come together as a global team, we can build something trailblazing. Every Bobber can show up as their authentic self, strengthening the connections in our village and having an exponential impact.
- Build the exceptional: Everyone contributes to building the exceptional at HiBob. We are leading the way in what a functional, flexible, and fun HR platform and mindset looks like.
- We do what we say: We are intentional and take pride in aligning our actions with our words. We deliver today on the promises we made yesterday. We actively use our product and seek to drive best practices.
- Trust and empower each other: Bobbers shine when those around them shine, too. We hire smart people who have the freedom to do their jobs in the best possible way.
- Interact with transparency and openness: Information is a resource to be shared, not a resource to be guarded.
- Grow through what we go through: We need to be agile and adapt. With every challenge and experience we go through, we learn, improve, and remain resilient.
Company HQ
London, UK
Articles
Leadership
Israel David
(Co-Founder & CTO)Previously SVP of Technology at Kenshoo, VP of IT Business Management at VMware, and VP/GM at 48Upper.
Ronni Zehavi
(Co-Founder & CEO)Previously co-founded Team8 and Cotendo. He also spent two years at Akamai Technologies as a Senior VP and GM of the Security Division.
People progressing
Joined HiBob in 2021 as SMB Customer Success Manager and grown to lead the Global SMB Account Manager team in the Customer Growth division, driving scalable growth and success with global customers.
Joined the CX team in 2018 and helped build the SMB CSM team as one of its first members. Has progressed through leadership roles and is now Head of SMB Customer Success, driving adoption & retention.
Joined as a Customer Success Manager in 2022 before moving to our Sales Engineering team after 18 months. Has since been promoted to Senior Sales Engineer, supporting our Partnerships team.
Diversity, Equity & Inclusion at HiBob
- Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
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