Senior Account Director, Keywords Studios
ICHI
More information about location
2 days a week in office
Technical & creative services provider
Open for applications
Technical & creative services provider
1001+ employees
Open for applications
More information about location
2 days a week in office
1001+ employees
Company mission
To use the passion for games, technology, and media to create a global services platform for video games.
Role
Who you are
- 7+ years of working in an agency/creative environment
- Proven experience and successes working within gaming entertainment / youth brands
- Flexible working hours - able to cross North America and European timezones
- Ability to manage multiple projects and thrive under pressure
- Understanding of production workflow
- Exceptional communication, presenting and negotiation skills
What the job involves
- The role of Senior Account Director is key to the growth of ICHI through the successful client management amongst new and existing opportunities
- Working closely with the Studio Head (SH) & Client Services Director (CSD), you will support the growth strategy by nurturing strong client relationships, delivering creative excellence and recognising upsell and cross sell opportunities
- You are responsible for the day-to-day requirements needed to complete tasks for your multiple clients, negotiating internal and external blockers to generate more revenue and help champion ICHI as the go-to agency for our clients needs
- As part of the ICHI team, you will have full accountability to commercially grow accounts and you will manage global campaigns from conception through to final execution with confidence in presenting, pitching and creating proposals
- With the ICHI company model being highly collaborative and teamwork-driven, you will be an integral part within all teams including strategy, copy, digital, social, motion and production and you will need to demonstrate an understanding within each of these areas
- Responsibility for the revenue targets set by you, and agreed by the CSD across your accounts
- Support the SH and CSD with ICHI’s growth strategy across new and existing opportunities
- Deliver client services excellence to ensure we are always delivering the very best experience so that client success translates into company success
- Represent the agency by attending internal and external events
- Stay up-to-date with client news and gaming trends, and apply this knowledge to ensure ICHI remains effective and relevant
- Drive commercial growth of all business opportunities thereby supporting company revenue targets
- Build strong client relationships at the highest level, being a trusted voice
- Confidently present to stakeholders, both on screen and face to face
- Champion collaboration between the production and creative teams (permanent and freelance) to ensure we’re communicating efficiently, confidently and what we are saying is informed for our clients
- Develop a keen eye for detail throughout all areas of work and when providing quality assurance for client-facing assets
- Support ICHI brand Marketing / PR including award submissions, website updates, social media posts, editorial communications etc..
- Attend audio record sessions or photo/video shoots where appropriate
- Work with Production to make sure all projects adhere to the agreed workflow with the client and help educate the client on the ICHI process before issues arise
- Build and maintain a network of relevant contacts/potential clients - nurturing relationships to identify potential issues and opportunities
- Take an active role within pitch requirements, reviewing documentation, managing comms and formulating a clear plan for success
- Foster a productive and empowering working environment across all ICHI teams to mentor and motivate across departments
- Deliver completed project marketing materials including creds, social and showreel updates
Application process
- 1st Round: Apply via Workable with your CV and Cover Letter with a bit more about yourself and why you would like to work at ICHI
- 2nd Round: Video Interview with our Talent Team
- 3rd Round: Video Interview with a member of the Client Services Team
- Final Interview: Face-to-Face with Studio Head, Client Services Director, Operations Director
Salary benchmarks
Our take
Keywords Studios is an international technical service provider to the global video games industry and beyond. The company works as an external development partner for its users, enabling leading content creators and publishers to leverage Keywords' expertise and capacity across the lifecycle of interactive content. In so doing the company enables its clients who are operating in complex and fast-moving environments to remain lean and agile, and to focus on creating and monetising the most engaging experiences.
The company has over 70 studios in 26 countries across the globe. Providing integrated art production, engineering, audio services, testing, localization, and player support services in more than 50 languages and 16 game platforms.
With a strong market position, Keywords provides services to nearly all of the prominent gaming companies, including T2, EA, Ubisoft, and Square Enix. Keywords had also been on an acquisition spree, with its total acquisition count sitting at 60 before it was acquired by private equity firm EQT in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Medical, dental and vision benefits
- WFH Opportunities
- Flexible working hours
- Bonus Schemes
- And More (Varies by Location)
- 25 days holiday (+ bank holidays)
- Pension Scheme
- Tech & Bike Schemes
Company values
- We are passionate
- We thrive on diversity
- We are resourceful
- We celebrate uniqueness
- We value team-work
Company HQ
Carmanhall And Leopardstown, Dublin, Ireland
Articles
Leadership
Bertrand Bodson
(CEO, not founder)Current Non-Executive Director at Tesco and Wolters Kluwer. Co-Founder & former CEO of Bragster.com (Acquired by Guinness World Records). Previous Chief Digital & CMO at Sainsbury's, and Non-Executive Director of Electrocomponents.
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