Bilingual Healthcare Enrollment Specialist, Vesta Healthcare
$50k
+ commission
24/7 telehealth support for caregivers & recipients
Be an early applicant
24/7 telehealth support for caregivers & recipients
101-200 employees
Be an early applicant
$50k
+ commission
101-200 employees
Company mission
Vesta's mission is to ensure that people can stay in the comfort of their homes for as long as possible.
Role
Who you are
- Someone who greatly enjoys speaking with and educating older adults and strives to achieve growth-oriented targets
- Fluency in Spanish and English (required)
- 2-3 years of inside sales or outbound telephonic sales (required)
- Comfortable being on the phone throughout the day (minimum 80-120 calls per day) (required)
- An internet speed of 20Mbps minimum with speed test proof to be submitted upon hire (required)
- The ability to understand and articulate the benefits of our program
- The ability to exercise judgment independently and voice noticeable issues or trends
- Strong verbal and written communication skills; is able to communicate professionally with members and care teams
- Strong problem solving skills; able to identify problems and escalate when appropriate
- Excellent organizational skills and ability to multitask
- A strong proficiency in computer software navigation
- Ability to perform duties as assigned or requested in a remote setting with minimal oversight
- Comfort in a dynamic and always evolving environment
What the job involves
- Serve as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finish
- Manage a call list to effectively educate target members and their care teams on the benefits of the Vesta Healthcare program
- Coordinate with members, caregivers, and family to obtain program consent
- Collaborate with the Vesta Healthcare Clinical Team in scheduling of virtual visits to onboard new members and their caregivers to the program
- Successfully manage responsibilities with consistent performance of all KPIs
- Function within the timeframes of a fast-paced startup in the healthcare environment
- Performs other duties as required or assigned
Our take
Each patient that requires care will have different needs, including types of services and technology, in order to receive person-centered and effective care. At-home care services provide a more personal solution to care homes, but services often remain uniform. Vesta Healthcare is trying to change this with its custom technology.
It provides care tech that enables 24/7 telehealth support and real-time insights through wearable tech to ensure care experiences reflect the patient's day-to-day needs. It has shown that 88% of urgent alerts can be managed and resolved in the home, in partnership with caregivers, resulting in an over 30% reduction in emergency room visits and hospital admission rates.
The company has raised over $100 million including funding from Oak HC/FT, Deerfield, and Nationwide. The startup initially focused on providing its services in New York but aims to expand to additional states in the US.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2024
$30m
SERIES C
Mar 2024
$51.9m
LATE VC
Total funding: $186.9m
Company benefits
- Work from home opportunities
- Health, dental, and vision insurance
- Paid vacation, ~10 days paid holidays and sick/personal days
- One-off home office reimbursement + monthly reimbursement for internet or other expenses
- Monthly fitness reimbursement
- Basic life, AD&D, and disability insurance
- Voluntary benefits such as pet, home and auto, legal insurance
- Pre-tax Flex Spending/Dependent Care/Transit accounts
- 401k
- Partial ownership of Vesta Healthcare via stock options
Company HQ
Flatiron District, New York, NY
Leadership
Randall Klein
(CEO)Previous President at Complex Care Solutions and Senior Vice President of Partner Development at Remedy Partners. Current Member of YPO NY Liberty.
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