Investor Relations Associate, Bitwise
$120-135k
+ Bonus and equity
Cryptocurrency index funds for investors
Job no longer available
Cryptocurrency index funds for investors
101-200 employees
Job no longer available
$120-135k
+ Bonus and equity
101-200 employees
Company mission
To help investors make the most of the rapidly-emerging cryptocurrency asset class, through index funds and investments products they can trust.
Role
Who you are
- The ideal candidate has expertise in Client Service or Investor Relations in the TradFi or Alternative Investments Industry
- Bachelor’s degree, likely in Finance, Accounting or other business-related field, though not required
- 3+ years of Client Service or Investor Relations experience in Financial Services, Asset Management, or closely related fields
- Very comfortable with software and proficient with Excel/Google Sheets
- Great communicator in writing and conversation, and can convey details with clarity, coherence, and warm professionalism
- Exceptional time management, organizational, and multi-tasking abilities, and you can meet deadlines and work under pressure
- Ability to create and foster meaningful relationships, with the team and with clients with a goal to understand others, to help others understand you, to enjoy interactions, to deliver on professionalism, to form career-long partnerships, and to be “best-in-class.”
- Willingness and enthusiasm to learn new topics and be dynamic in a rapidly evolving company and space. And you’re excited to go all in on crypto
- Your style is like ours: high-energy, positive, caring, deliberate, self-aware, curious, and open-minded, inclined to take ownership to get the best outcome but happy to transfer or share ownership with others
- You’re proactive in pursuing what you want, you take pride in your ability to communicate and connect with others, and you’re always looking to improve
What the job involves
- We’re looking for an exceptional individual to join our team and take on important responsibilities to help Bitwise scale
- You will report to the Head of Investor Relations and will be responsible for ongoing support to a wide range of clients
- You will also collaborate closely with teams internally to optimize the client experience
- Provide ongoing support to our incredible clients, who range from individuals to family offices to financial advisors to funds to institutional investors
- You’ll handle a wide variety of questions in a timely, friendly, and accurate manner, with the goal of ensuring client satisfaction
- We aim to be our client's favorite partner
- Support financial advisors and high-net-worth individual clients by assisting them through the subscription process and managing the onboarding process from beginning to end, with a strong dedication to successful client outcomes regardless of client savviness
- Support our portfolio managers by responding accurately and promptly to questions they have on investment logistics, including confirming the receipt of wires from new clients on trade days
- Support our sales team by joining calls or meetings with potential clients to discuss the onboarding process or answer product-related questions
- Collaborate with our engineers and technology team to optimize the user experience of investing and help build out internal software tools
- Help maintain important materials and records, including updating the firm-wide DDQ and the firm’s client database
- Wear many hats, contribute to many projects, and adapt to the needs of a growing organization
Our take
Bitwise is the biggest cryptocurrency index fund manager in the world. The company buys up currencies that look promising, allowing people who are interested but wary to gain a little exposure to crypto without in-depth knowledge or major time investment.
This approach seeks to make cryptocurrency more accessible, which has rapidly attracted investors. It specializes in supporting and educating professional investors, and boasts relationships with RIAs, financial advisors and hedge funds alike.
The cryptocurrency market is still viewed as high-risk and volatile (many would say fairly), so these relationships are a demonstration of the company’s established trust. This vote of confidence and connection with traditional financial companies is invaluable for Bitwise's future as a trusted partner.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2025
$70m
LATE VC
Jun 2021
$70m
SERIES B
Total funding: $154.5m
Company HQ
South Park, San Francisco, CA
Leadership
Hunter Horsley
(Co-Founder & CEO)Having studied at the Wharton School, they worked at Lore for 2 years, prior to brief roles at Facebook and Instagram in Product Marketing and Management. They left Facebook in 2016 to co-found Bitwise in November 2016, and have served as CEO since.
Salary benchmarks
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