Relationship Manager, Vitesse
TPA's & Brokers
2-3 days a week in office (Holborn, London)
Cross-border payment solutions
Open for applications
Cross-border payment solutions
201-500 employees
Open for applications
2-3 days a week in office (Holborn, London)
201-500 employees
Company mission
To be the treasury and payment provider of choice for the Insurance Market.
Role
Who you are
- 2-4 years' experience in a similar or related role in sales or account management with a proven track record in growing an existing business portfolio through consultative sales and relationship building
- Excellent interpersonal, verbal and written communication skills
- Proven ability to manage multiple tasks, projects and deadlines simultaneously
- Proficient computer skills, especially Microsoft Office applications and Salesforce for effective client management
- Ability to work effectively in a team environment
- A can-do attitude and to be able to manage multiple workstreams and prioritise effectively
- Ideally with experience in the Insurance industry and/or global banking and payments infrastructures, but not essential
What the job involves
- The Relationship Manager – Insurance role specifically falls within the Insurance Relationship Management Team, which is part of Vitesse’s broader Commercial Sales Team, reporting to our Relationship Director and VP of Relationship Management
- The Sales Team has a number of different responsibilities with the overarching aim of growing revenues across both existing and new customers
- We’re looking for a Relationship Manager to join our Team in Holborn, London. You will be working closely with our Relationship Directors to build strong relationships and support commercial growth across our insurance client base
- Through proactive engagement, you will gain exposure to all products, solutions and processes to support our customers’ businesses
- You will work alongside various Product and Operations teams to deliver exceptional levels of customer service, whilst supporting the Relationship Directors to grow revenues for a portfolio of insurance clients
- Drive revenue growth across insurance customers, working alongside Relationship Directors to execute the broader sales strategy
- Develop strong relationships with our existing customers through proactive engagement, effective communication and a deep understanding of our product offering
- Adopt a value-based approach: demonstrate the value of our capabilities to influence decision-makers, internal and external, through informed and constructive conversations such as; product developments, service levels, managing client expectations, strategic planning and growth targets
- Collaborate closely with colleagues across the organisation to ensure all customer requirements/needs can be satisfied in an efficient and timely manner
- Leveraging industry expertise and client feedback improve our insurance proposition. Work closely with Client Solutions, Operations and Product teams to create more value for our existing client base
- Effectively communicate our proposition to the market
- Maintain an accurate database of customer information through effective CRM (Salesforce) management
- Create and develop client presentations and sales pitch materials to support customer conversations
Salary benchmarks
Our take
Vitesse is a payment business providing global payment services to a range of businesses. Operating on one of the largest domestic banking and payment networks in the world, Vitesse gives its customers direct access to over 180 countries' domestic payment networks and processes over $10B in transactions.
It's focused on serving customers in the insurance market by providing improved liquidity management and faster claims settlement. Insurance is the largest market in terms of revenue and the fastest growing, and as a result of Vitesse's success in the Lloyds of London market, the company has established itself as an industry leader.
Having closed successful funding rounds, the company aims to double its revenue in the coming years whilst also focusing on growing its team across London and Rotterdam and establishing a presence within the US market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
36% female employees
60% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$93m
SERIES C
Feb 2022
$26m
SERIES B
Total funding: $127m
Company benefits
- 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
- Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday
- Contributory pension scheme
- Enhanced Parental leave
- Cycle to Work Scheme
- Private Medical Insurance with AXA
- Unlimited access to therapy sessions through our partner, Oliva
- Discounted Gym membership through Gympass
- Financial Coaching with Octopus Wealth
- 2 days of volunteering leave per year
- Sabbatical after 5 years’ service
- Life Assurance - MetLife (UK employees only)
- Ongoing Learning and Development to support you reach your career goals
Company HQ
Holborn, London, UK
Articles
Leadership
Phillip McGriskin
(Founder & CEO)An experienced CPO having worked for Worldpay. Also previously the Founder and CEO of Envoy Services.
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