Senior Client Account Executive, Dialpad
Mid-Market
AI-powered cloud communications platform
Be an early applicant
AI-powered cloud communications platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- 5+years of experience in a closing sales role. Previous Mid-Market experience preferred
- Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
- Ability to communicate, present and influence key stakeholders and decision makers
- Experience with solution selling techniques such as SPICED and/or MEDDICC
- Experience providing timely and accurate forecasts to sales leadership
- Excellent time management skills with the ability to track numerous details
- Willingness to travel to customer locations or events as needed
- SaaS sales background required, bonus points for UCaaS/CCaaS
- Experienced with CRM software (ex. Salesforce) and GSuite tools (Google Sheets)
What the job involves
- A Client Account Executive, Mid-Market at Dialpad is responsible for providing best in class strategic account management across a portfolio of existing Dialpad customers while growing YoY revenue. Serving as a consultant to the client, the CAE will show the value of what's possible through the implementation of additional Dialpad product suite offerings
- The CAE will develop and execute on a sales strategy for their book of business. They will be responsible for meeting/exceeding sales and revenue goals and objectives, overall customer relationship management and customer satisfaction
- The CAE is ultimately responsible for making sure our customers are constantly realizing the value of their account, driving positive outcomes for both the customer and Dialpad
- The CAE is a member of the Sales organization, will carry a revenue quota and will report directly to their front line sales leader
- Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing and Dialpad Partners to grow our existing customer base
- Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics
- Cultivate relationships with our customers to gain insight into customer strategy and expansion plans—aligning our product suite with their goals
- Generate pipeline and drive an efficient sales process
- Achieve or exceed quarterly revenue goals
- Serve as a Dialpad expert and become a trusted advisor and resource for your customers
- Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan
- Catered lunches, free snacks & drinks
Company values
- Do the right thing
- Delight our users
- It takes both skill & will
- Innovate continuously
- Every voice matters
Company HQ
San Ramon, CA
Articles
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
Salary benchmarks
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