Program Director, Criteo

• 7+ years of program or project management in tech, product, or commercial organizations, including at least 3 years leading complex cross‑functional programs
• Proven experience in ship & scale programs that cross Product, Engineering, GTM, and Commercial (e.g., platform launches, self‑service products, major migrations)
• Strong understanding of digital advertising / performance media or adjacent SaaS/platform businesses
• Demonstrated ability to work with senior executives, drive alignment, and hold teams accountable without direct line authority
• Excellent communication skills (written and verbal), with experience drafting leadership‑level updates and external‑facing launch communications
• High analytical rigor: comfortable with revenue targets, KPIs, variance analysis, and building action plans from data
• Experience building and running governance cadences (steer‑cos, working groups, code‑yellow/code‑red‑type efforts)
• You are an owner with a strong sense of accountability, taking responsibility for outcomes, not just tasks
• You are a systems thinker, able to connect roadmap items to client impact, revenue, margin, and the operating model
• You are structured and calm under pressure, capable of driving disciplined execution in high-stakes, time-bound contexts
• You are collaborative and low-ego, bringing teams together across functions, cultures, and regions, and navigating ambiguity and trade-offs with ease
• You are a change leader, able to influence behavior across sales, product, and operations as AI transforms ways of working
• Advantage: You are fluent in French
• You are energized by fast-paced, dynamic environments and adapt quickly to change
• We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Desirable

• We are looking for a Program Manager for Agentic Commerce initiatives (Open AI & beyond) to orchestrate the end‑to‑end delivery, commercialization, and scale‑up of AI‑powered products across Performance Media
• You will sit at the centre of Product, R&D, GTM, Commercial, Finance, Legal, and Operations to ensure our OpenAI roadmap and any new exploratory topics ship on time, hits the right quality bar, and delivers against our annual operating plan (AOP) targets
• You will be accountable for turning strategy and product plans into execution: aligning stakeholders, building and running the operating model, managing risk, and driving adoption and revenue outcomes rather than just feature delivery
• Own the OpenAI program plan from concept to scale, translating leadership ambitions and Annual Operating Plan (AOP) targets into clear milestones, dependencies, and success metrics
• Partner with Product and R&D to define release scope, gates, and timelines for OpenAI‑powered features and platforms
• Ensure program plans protect broader portfolio and AOP commitments (no unmanaged trade‑offs on other strategic priorities)
• Lead an extended cross‑functional squad (Product, R&D, GTM, Commercial, Marketing, Finance, Legal, People, Ops) to deliver initiatives with clarity of roles and decision‑making
• Set and run the governance cadence: from weekly program reviews to executive check‑ins
• Coordinate with regional leaders to ensure field readiness (sales motions, enablement, support model, Salesforce / tooling requirements)
• Track progress against time, scope, and quality; escalate early when critical paths or dependencies are at risk
• Define clear entry/exit criteria for launches and care periods (beta, GA, post‑launch care, de‑risking steps)
• Work with GTM and Commercial to turn OpenAI capabilities into compelling narratives, playbooks, and adoption programs (pricing, packaging, positioning, case studies)
• Define and track adoption KPIs (e.g., segment‑level penetration, incremental revenue / margin, client satisfaction) and drive concrete actions when off‑track
• Partner with Revenue Ops and Analytics to ensure measurement, reporting, and dashboards give leaders a clear view of impact
• Act as the single point of truth for OpenAI program status for LT and key stakeholders
• Build and maintain the stakeholder map (Product, Commercial, GTM, Marketing, Finance, Legal, Support, Regions) and ensure each understands how OpenAI initiatives impact their teams
• Draft and coordinate executive communications that clearly frame context, decisions, and expectations
• Design, document, and evolve the operating model for AI programs (cadence, roles, decision frameworks, intake & prioritization, escalation paths)
• Capture and socialize lessons learned from major launches (e.g., self‑service, AI‑powered products) and embed them into how we run future programs
• Champion best practices in program management, including tooling, templates, and rituals that improve predictability and collaboration