Lead Product Manager, Zapier
Global Channel Partnerships
$202.5-303.7k
+ Equity + Bonus
More information about location
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$202.5-303.7k
+ Equity + Bonus
More information about location
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You’re an experienced SaaS Product Manager. You’ve been a Senior or Lead-level Product Manager before in a SaaS / B2B setting. Prior channel or partner ecosystem experience is helpful, but not required. You know how to collaborate with your cross-functional peers to define effective product strategy, and you have a strong track record of execution
- You’re comfortable navigating ambiguity. As Zapier develops its channel partnerships, you’ll be the first to encounter many new problem types. Where others get stalled in uncertainty, you find a structured and logical path forward. You’re capable of prioritizing and making decisions that lead to progress
- You’re self-directed and collaborative. In this role, you’ll plan and prioritize with other product teams and with key peers in go-to-market functions. You build buy-in constructively and with shared goals in mind. When conditions change, you adapt to keep delivering
- You’re motivated by results. At Zapier, we value outcomes over outputs. You’re capable of aligning success metrics to company goals, and you lead the way in monitoring those metrics, extracting and sharing insights, and evolving our approach to increase business impact. In your mind, you don’t “just” own the product - you own success for your customers
What the job involves
- We’re looking for a Lead Product Manager, Channel Partnerships to define & deliver a best-in-class experience for these Zapier Channel Partners
- In this role, you’ll be responsible for product solutions that power multiple stages of the partner lifecycle, including onboarding, enablement, billing, reporting, and support
- You’ll work with the Channel Partnerships go-to-market team to ensure the built experience reflects the ethos and benefits of the program
- With your cross-functional team, you’ll drive significant new revenue growth for Zapier
- Define & deliver a best-in-class experience for Zapier Channel Partners, to grow the business globally
- Work closely with these channel partners to deeply understand their needs as a customer, and reflect those needs in your prioritization decisions
- Collaborate with Partnerships, Marketing, Operations, and Finance teams to define core workstreams, build complementary commercial & product models, and set up channel partners for success
- Collaborate with Engineering, Design, Research, Data, and other Product Managers to form clear solutions and deliver on them
- Provide consistent, transparent communication on priorities, development status, and results, often in direct discussion with Zapier executives
- Define leading & trailing success metrics for your products, and evolve your strategy / roadmap accordingly, to stay accountable for outcomes
- Identify opportunities to position channel partners in other parts of the product where it can enhance the customer experience
- Role-model Zapier’s values as an example for junior PMs to follow
Application process
- Deadline to Apply: August 26, 2024 at 5:00 AM GMT+1
- After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team
- In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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