Talent Development Manager, Iterable
$110.5-168k
+ Equity
AI-powered customer communication platform
Job no longer available
AI-powered customer communication platform
501-1000 employees
Job no longer available
$110.5-168k
+ Equity
501-1000 employees
Company mission
To connect people with products that bring them joy.
Role
Who you are
- The ideal candidate is passionate about cultivating talent, actively fostering our Growth Mindset value through continuous learning, and driving Iterator growth at all levels
- Progressive experience in Talent Management, Learning & Development, or Organizational Development, with a proven track record of designing and implementing programs for a distributed workforce
- Alternatively, equivalent experience gained in a People Business Partner role where the candidate had significant, hands-on responsibility for designing and implementing talent review, leadership development, or broad L&D programs
- Proven experience designing, implementing, and managing large-scale talent programs such as talent reviews, succession planning, leadership development, and employee development initiatives
- Strong understanding of adult learning principles, instructional design methodologies, and various learning delivery formats suitable for diverse, remote/hybrid audiences
- Experience facilitating engaging workshops and training sessions (both virtual and in-person) for diverse audiences, including senior leadership
- Excellent program and project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment
- Strong analytical skills with experience using data to drive decision-making and measure program effectiveness
- Exceptional communication, interpersonal, and influencing skills, with the ability to build relationships at all levels of the organization
- Demonstrated passion for Iterator development and fostering a culture of continuous learning and Growth Mindset
- Experience working effectively as part of a leadership team
- Proficiency with HRIS, LMS, and talent management software is desirable
- Strategic Thinking
- Program Design & Management (with focus on Scalability)
- Leadership & Influence
- Collaboration & Relationship Building
- Communication (Verbal & Written)
- Facilitation Skills (Virtual & In-Person)
- Data Analysis & Interpretation
- Adaptability & Resilience
- Passion for Development & Growth Mindset
What the job involves
- The Talent Development Manager is a critical leadership role responsible for designing, implementing, and managing corporate-wide talent development strategies and programs for Iterable
- Reporting directly to the CPO and serving as a key member of the People Leadership Team, this individual will shape the future of our workforce by overseeing our talent & performance review process, management and leadership development initiatives (including our Manager Commitments), our dedicated development program for Iterators, and our overall learning and development ecosystem
- This role requires designing scalable development solutions suitable for our globally distributed workforce
- Partner with our head of PBPs to design, execute, and take part in the continuous improvement of the company-wide talent review and succession planning processes
- Ensure processes are fair, consistent, and effectively identify high-potential talent and development needs across the organization
- Partner with People Business Partners and senior leaders to facilitate talent discussions and ensure actionable outcomes
- Iterate, execute, and lead the continuous improvement of the company-wide performance review process
- Ensure processes are fair, consistent, and effectively links to our pay for performance philosophy
- Partner with Total rewards to ensure a link between rewards and performance
- Develop, implement, and manage comprehensive development programs for managers at all levels, focusing on core leadership competencies, coaching skills, and performance management, aligned with Iterable's values
- Develop and implement our "Manager Commitments" framework into development initiatives and performance expectations for our leaders
- Identify and curate resources, workshops, and experiences to build leadership capability pipeline
- Own and evolve the dedicated development program for our Iterators, ensuring it aligns with career pathing frameworks, skill needs, and individual aspirations
- Promote program participation and measure its impact on Iterator growth, engagement, and retention
- Identify opportunities to enhance or expand the program based on feedback and organizational needs
- Develop and execute a holistic L&D strategy that supports business objectives and strongly reinforces our Growth Mindset value
- Conduct needs assessments to identify skill gaps and learning priorities across the organization
- Source, develop, and/or curate high-quality, scalable learning content and delivery methods suitable for a distributed workforce (e-learning, workshops, coaching, blended learning)
- Manage the L&D budget, vendor relationships, and learning management system (LMS) or other learning platforms
- Establish metrics to evaluate the effectiveness and impact of L&D programs
- Act as a visible champion for a continuous learning culture, promoting resources and encouraging participation in development opportunities among all Iterators
- Integrate the Growth Mindset philosophy into all talent development initiatives and communications
- Partner with Internal Communications to highlight learning successes and opportunities
- Serve as an active member of the People Leadership Team, contributing to the overall People strategy and initiatives
- Collaborate closely with People Business Partners, department heads, and senior leadership to understand development needs and ensure program alignment and scalability
- Utilize data and analytics to inform program design, measure progress, and report on ROI
Our take
Iterable is a growth marketing platform that enables brands to create, execute and optimize cross-channel campaigns. The company aims to complement and support marketers in creating effective user engagement campaigns throughout the sales funnel, and across all channels.
The global omnichannel retail commerce platform market is huge, and the opportunity within this sector has bought with it considerable competition for Iterable. Despite this, the company has firmly established a name for itself and now has over 1000 customers (including DoorDash, Fender, Calm, Box, and Cars.com).
After raising significant funding in 2021, and a change in leadership that same year, Iterable has invested in several sales-focused AI technologies in order to appeal to enterprise companies. In 2025 it achieved the feat of surpassing one trillion customer interactions, demonstrating that its momentum is still very strong.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$200m
SERIES E
Dec 2019
$60m
SERIES D
Total funding: $342.2m
Company benefits
- Medical, Dental & Vision Insurance
- Life & Disability Benefits
- Flexible Spending Accounts
- Health Savings Accounts with Employer Contributions
- Premium Calm Membership
- Health and Fitness Stipend
- Paid Parental Bonding Leave
- Paid Sabbatical
- Internet and Mobile Phone Reimbursement
- Learning and Development Stipend
- Family Forming Benefits
- Paid Holidays
- Flexible Time Off
- Balance Days
Company HQ
Financial District, San Francisco, CA
Leadership
Andrew Boni
(Founder & Chief Scientist)Was CEO of the company for 4 years. Previously an Application Services Developer at Boston College and Lead Web Developer at Kollaboration Boston.
Sam Allen
(CEO)Accomplished executive who has managed $3B+ P&Ls. Spent almost 11 years at Salesforce and previously co-founded and was CEO at ScanCafe.
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