Engineering Manager, Accurx
Care Access and Prioritisation
£75-105k
+ The value of £50,750 in share options
Patient communication for healthcare professionals
Posted today
Patient communication for healthcare professionals
201-500 employees
Posted today
£75-105k
+ The value of £50,750 in share options
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- We need an Engineering Manager who embodies our Principles and thrives on significant challenges
- We're seeking the core skills below, coupled with a mindset ready for real impact
- Strong technical background with experience in C# or Java, or a similar role within the software delivery lifecycle
- Experience in user-centric, multidisciplinary teams, working closely with product, UX, and commercial functions
- A strong business mindset to work effectively with both technical and non-technical stakeholders
- Delivery-focused with experience in agile teams, able to create clear delivery plans that ensure visibility on results and impact
- An understanding of best practices around monitoring, alerting, and maintaining service health
- The ability to contribute to technical decisions and participate in discussions on system and service design
- Strong management experience overseeing the full employee lifecycle, including recruitment, conflict resolution, performance management, and promotions. and system design decisions within your team’s product area. Champion best practices around code quality, monitoring, alerting, and service health
- Lead and grow your team: Manage and mentor your engineers, supporting recruitment, development, performance reviews, promotions, and conflict resolution. Build a culture that is collaborative, high-performing, and focused on delivering impact
- Enable cross-team success: Collaborate with other engineering managers, product managers, and stakeholders to unblock dependencies and ensure alignment across the business
What the job involves
- As an Engineering Manager, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS
- You'll directly enable faster, safer, and more accessible patient care, while also helping teams solve customer problems and leading the team that owns a specific set of capabilities within the Accurx product
- Balancing product delivery with technical health by representing the team’s decisions, trade-offs, and priorities to non-technical stakeholders
- Driving continuous improvement by using data to monitor delivery flow and proactively addressing obstacles to ensure commitments are met
- Fostering a high-performance culture by providing feedback, growth opportunities, and support to your engineers
- Drive the delivery for our clinician-facing inbox, to help clinicians prioritise, manage, and resolve patient requests
- Drive the evolution of our conversations and inbox technical systems
- Manage the process and the mechanisms used by the team to deliver on their commitments
- Be accountable for delivery: Ensure goals are achievable, with appropriate assessment and decomposition of work, sequencing, and capacity planning (in collaboration with the expertise in your team)
- Ensure the team manage the health of their systems confidently and responsibly
- Guide technical direction: Work with the engineers on your team to make appropriate architectural and system design decisions within your team’s product area. Champion best practices around code quality, monitoring, alerting, and service health
- Lead and grow your team: Manage and mentor your engineers, supporting recruitment, development, performance reviews, promotions, and conflict resolution. Build a culture that is collaborative, high-performing, and focused on delivering impact
- Enable cross-team success: Collaborate with other engineering managers, product managers, and stakeholders to unblock dependencies and ensure alignment across the business
- To give a flavour of what you might be working on, right now we are focused on:
- Implementing our AI Scribe across GP practices, hospitals, and other care settings, and ensuring every patient leaves an appointment with a clearly documented summary
- Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care
- Powering communication for Integrated Neighbourhood Teams, a new type of service bringing together staff from different organisations that is pivotal to the government’s 10-year plan
- What success looks like in this role:
- Your product team consistently delivers high-quality features
- Engineers feel supported, motivated, and clear on their priorities, and are performing well as individuals and a team
- Technical decisions contribute to a reliable, scalable, and secure platform used by millions of NHS staff, especially important as we scale
- Delivery plans are transparent, measurable, and aligned to organisational goals
Application process
- All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work)
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't exactly provide a great experience. Accurx has stepped in to solve this problem with its communication and collaboration platform.
Accurx allows GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices, a huge testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. Alongside this, the platform recently partnered up with Tandem Health to launch an AI scribe tool for use across the NHS, so GP practices can save valuable time. Together, these developments put Accurx ins a strong position for even more growth and impact across the healthcare sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Company
Funding (2 rounds)
Sep 2021
$37.4m
SERIES B
Mar 2019
$12m
SERIES A
Total funding: $49.4m
Company benefits
- Breakfast & lunch in the office
- Flexible working
- Access to Happl, a flexible benefits provider
- Meaningful share options
- Allocated L&D budget
- Advance Parental Leave policy
- Monthly team socials
Company values
- Fix healthcare communication
- Raise the bar
- Be a driver, not a passenger
- Succeed together
- Move with urgency
- Be relentlessly resourceful
- Embrace challenge
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Began their career in Healthcare Consulting with Newton Europe and Outcomes Based Healthcare.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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