Renewals Enablement Manager, Okta

• The single most important characteristic we are looking for is showing initiative. Be prepared to share previous examples or articulate suggestions for what you might bring to this role
• Charismatic, great presence, deep empathy, and sharp on the product
• Ability to understand, work with and present to a technical audience
• Ability to deliver results in a fast-moving, highly matrixed environment
• Deep understanding of support and enablement strategies
• Demonstrable communication skills, specifically presentation skills and strong executive presence

Desirable

• We are looking for a self-motivated Renewals Enablement Manager to join Okta’s Customer First Enablement team
• In this role, you will become the enablement advocate for our Renewals organization
• The Enablement Manager will interact and collaborate across cross-functional teams including other enablement managers, product teams, and content development
• This role will participate in other day-to-day Customer First Enablement activities including prioritization of enablement programs and solutioning field requests from our Renewals internal customer
• As an Enablement Manager you will be responsible for identifying, creating and delivering enablement and training programs and optimization to our Renewals organization from onboarding and cross-skilling to everboarding
• Successfully identify and communicate Renewals organizational perspective and technical and role readiness
• Understand the day-to-day of a Renewal Manager to suggest and execute new and innovative ideas/programs to your leadership team and primary stakeholder - Renewals leadership
• Communicate effectively and often to ensure all stakeholders are aligned and view the enablement program as a force multiplier
• Equip Okta renewal teams with the necessary product knowledge, skills, and processes to effectively succeed in their roles
• Take a data-driven and analytical approach to deciding on future initiatives, as well as performance management to quantify the impact of existing programs
• Partner with other enablement staff in designing, creating and delivering enablement programs
• Continuously engage with Renewal Managers to validate and collaborate on requirements and program results
• Identify and communicate potential efficiencies and enhancements
• Lead discovery sessions with business leaders to build and refine requirements