People Operations & Administration Coordinator, Matternet
$90-110k
Office located in Mountain View, CA
On-demand drone delivery
Be an early applicant
On-demand drone delivery
21-100 employees
Be an early applicant
$90-110k
Office located in Mountain View, CA
21-100 employees
Company mission
To make access to physical goods frictionless and universal.
Role
Who you are
- 3+ years in People/HR/Recruiting operations, administration, office/operations management, or a similarly broad operating role, with experience independently owning processes or projects from end to end
- A builder of scalable, efficient processes in a fast-growing company; startup or scale-up experience strongly preferred
- Strong systems and tools fluency, with a knack for streamlining, organizing, and creating order
- Excellent onboarding and employee-experience instincts, plus solid records/document-management skills
- Exceptional organization and follow-through; proactive, resourceful, warm, and discreet with sensitive matters
- A natural cross-functional connector and clear communicator who can summarize issues, surface key details, and identify the action or decision needed
What the job involves
- We’re hiring a People Operations Coordinator to own and improve the recurring processes that keep our employees supported and the company running smoothly.
- Reporting to the Head of People and based onsite at our Mountain View headquarters, you’ll manage core People Operations and recruiting workflows, coordinate company-wide administrative processes, and bring consistent ownership to responsibilities that are spread across the team today
- This is an opportunity to build broad, cross-functional experience across People Operations, business administration, and company operations
- As you build context and demonstrate strong judgment, you’ll have opportunities to take on additional projects and expand your scope based on your strengths, interests, and the needs of the business
- Administer recurring People Operations & Administration Coordinator processes, including benefits, employee changes, HRIS updates, leave tracking, required documentation, and other employee lifecycle events
- Own the operational side of onboarding and offboarding, including first-week plans, orientation, systems and equipment coordination, required paperwork, office tours, and a warm, consistent employee experience
- Serve as the first point of contact for routine employee questions, resolving requests directly when possible
- Provide recruiting coordination during hiring ramps, including interview scheduling, candidate communications, job postings, ATS maintenance, feedback follow-up, reference and background checks, offer documentation, and onboarding handoffs
- Coordinate recurring business-administration processes such as vendor onboarding, purchasing, documentation, and company-wide operational calendars
- Own and maintain the company’s People and administrative records systems—including structure, access, naming, and retention—so information remains organized, secure, and audit-ready as we scale
- Administer and improve the tools and recurring workflows that support People and company operations, reducing redundancy and creating greater consistency and efficiency
- Coordinate day-to-day workplace and office needs in partnership with Business Operations, ensuring requests are tracked and resolved promptly
- Lead team events, offsites, celebrations, and other programs that contribute to a connected and welcoming workplace
- Track cross-functional administrative projects from request through completion, keeping owners, deadlines, documentation, and outstanding decisions visible
- Take on discrete cross-functional operational projects as needed, with opportunities to expand your ownership over time
Our take
Matternet is helping to revolutionise access to goods across the globe, by helping organisations to operate drone logistics networks. The delivery systems it supports can save companies time, money and energy - and so far, its products remain unrivalled in the space.
Part of Matternet's sustained growth has been thanks to it specialising in drones for smart drug delivery. It has a strong reputation in this sector, partnering with healthcare services and the Tokyo Metropolitan Government.
While drone regulations in the US originally stunted scaling, the company received FAA approval in late 2022. This enabled it to build on the success it has earned abroad, where market regulations are more amenable to large-scale drone networks.
Matternet has continued to build momentum and improve its autonomous flight capabilities to the point it can compete with traditional methods on cost. Off a fresh $33 million fundraise, the company became the first business focussed on drone delivery to go public, which is testament to its position as both a leader and innovator in the space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-25% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2022
$21.5m
LATE VC
Jan 2022
$45m
LATE VC
Total funding: $95.5m
Company HQ
Mountain View, CA
Leadership
Andreas Raptopoulos
(Founder & CEO)Before founding Matternet, they founded Future Acoustics and aylo, both focusing on music experience. They are part of the WEF's Global Drone and Aerial Mobility Council and hold several US and international patents. In addition, they were a TED Global speaker and participated in the World Economic Forum in Davos (2016 and 2017).
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