EMEA Implementation Partner Manager, LogicGate
Cloud-based platform for governance, risk & compliance
Open for applications
Cloud-based platform for governance, risk & compliance
201-500 employees
Open for applications
201-500 employees
Company mission
To empower organizations and businesses to innovate and create a better world.
Role
Who you are
- Experience: 3-5+ years of experience in Professional Services, Implementation, or Partner Success within a SaaS or GRC environment. Experience working with or within a channel ecosystem is highly preferred
- Technical Expertise: Deep understanding of GRC platforms (Risk Cloud experience is a plus). You should be comfortable reviewing technical configurations, data models, and workflows
- Project Management: Strong organizational skills with the ability to manage multiple workstreams, review SOWs, and track project financials
- Communication: Excellent presentation and communication skills. You will be the face of LogicGate technical excellence to our partners, capable of delivering training and handling sensitive escalations
- Autonomy: Ability to work independently in the EMEA time zone while maintaining alignment with US-based leadership and support teams
What the job involves
- As the EMEA Implementation Partner Manager you will be the linchpin of LogicGate’s channel-first strategy in the region
- This is a dedicated technical and operational role designed to manage our existing certified implementation partners and lead the expansion of our ecosystem by onboarding new strategic partners in the region
- You will serve as the main technical point of contact for the EMEA partner ecosystem, ensuring they possess the same level of Risk Cloud expertise as our internal teams
- You will bridge the gap between LogicGate’s internal standards and partner delivery, owning everything from onboarding and enablement to Quality Assurance (QA) and capacity planning
- Partner Onboarding & Enablement
- Own the Onboarding Lifecycle: Drive the end-to-end onboarding process for new implementation partners. This includes managing Onboarding Request Forms, provisioning Sandbox and Demo environments, and facilitating Partner Success Kickoff meetings
- Technical Enablement: Lead training sessions to ensure partner consultants achieve appropriate enablement around our product and implementation processes. Manage shadow implementations and provide ongoing SME support to ensure partners are fully enabled to scope and deliver Risk Cloud solutions
- Tooling & Access: Ensure partners have seamless access to key internal tools to remove friction from their sales and delivery cycles
- Operational Management & Delivery Assurance
- Quality Assurance (QA): Act as the primary technical reviewer for partner-led projects. You will review Statements of Work (SOWs) and project plans to ensure assets are complete and meet LogicGate’s standards before delivery
- Project Governance: Host recurring update calls with key partners to track progress, monitor project health, hold our partners accountable, and handle escalations
- Capacity & Financial Planning: Manage capacity planning to align partner resources with the regional forecast. Oversee outsourcing finances and legal requirements associated with partner engagements
- Lifecycle Management: Assist our partners in the critical handoff from Implementation Services (IS) to Customer Success (CS), ensuring a smooth transition for the customer
- Strategic Growth & Support
- Ecosystem Expansion: Support the Channel Director by providing SME knowledge during discussions with prospective partners
- Program Development: Collaborate with the global Partner Success team to innovate and scale our partner model, helping refine playbooks for Partner engagements
Salary benchmarks
Our take
LogicGate provides SaaS-based risk and compliance solutions to help companies track and automate changing, disorganized governance, risk, and compliance (GRC) processes. Its Risk Cloud and Risk Cloud Exchange platform prioritizes flexibility and ease of use, leveraging no-code capabilities to help companies efficiently optimize their risk-management process.
A Deloitte report suggests that a vast majority of companies are aware of the need to improve their GRC practices and of the benefits that tech integrations could bring in addressing this vulnerability. GRC software like LogicGate could stand to win big as companies invest in keeping up to code - certainly, LogicGate has won significant investment to date, and has won a leading position in the GMC software market.
Indeed, businesses now recognize the importance of a robust and flexible risk-management strategy, hence LogicGate is addressing an urgent and growing demand. With the GRC software market growing impressively, the company looks set to enjoy sustained and strong growth as it remains a recognised player in the space.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Jul 2021
$113m
SERIES C
Dec 2020
$8.8m
LATE VC
Total funding: $156.6m
Company benefits
- 47 days off starting your first year, including paid volunteer time
- 12 weeks parental leave
- $1,000 annual educational stipend
- Ongoing learning and development
- Stock options and annual performance bonus opportunities
Company HQ
River North, Chicago, IL
Leadership
Matt Kunkel
(CEO & Co-Founder)Having studied at Indiana University, they spent 6 years at FTI Consulting, before working from 2011 to 2015 as a Director of Navigant Consulting. They left in July 2015 to co-found LogicGate as CEO.
Dan Campbell
(Product and Engineering, Co-Founder)They started their career as a Web Application Engineer at the University of Michigan before joining Navigant as a Senior Consultant. In June 2015 they co-founded LogicGate with Matt.
Jon Siegler
(CPO & Co-Founder)They worked as an Accenture Analyst for over a year before joining KMR Group, where they worked as a Senior Analyst for over 3 years. they spent almost 4 years as a Navigant Associate Director before co-founding LogicGate.
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