Sales Operations Associate, Practi
£30-35k
+ Bonus
3-4 days a week in office
Smarter patient conversion for dentists.
Open for applications
Smarter patient conversion for dentists.
21-100 employees
Open for applications
£30-35k
+ Bonus
3-4 days a week in office
21-100 employees
Company mission
To free healthcare practitioners from the distraction of admin, so they can focus on providing the best patient care.
Role
Who you are
- Proven experience in sales, sales operations, sales support, or a similar role
- Strong proficiency in CRM systems (HubSpot) and data analysis tools
- Excellent organisational skills with a keen eye for detail
- Strong analytical and problem-solving abilities
- Ability to work collaboratively across teams and departments
- Familiarity with sales and onboarding workflows is a plus
- Excellent communication skills, both written and verbal
What the job involves
- We are looking for a detail-oriented and proactive Sales Operations Specialist to join our growing sales team
- This role will play a critical part in optimising post-sale processes, ensuring a smooth and efficient client onboarding experience, and maintaining a clean and organised CRM
- You will also analyse team KPIs, streamline workflows, and support data-driven decision-making across the sales team
- We are seeking a personable and approachable individual who excels at building strong relationships and consistently demonstrates exceptional problem-solving skills
- Manage and improve the after-sales process, including chasing missing client documentation to expedite onboarding
- Maintain and optimise the CRM system to ensure data accuracy and consistency
- Analyse team performance metrics and provide actionable insights to enhance sales efficiency
- Comfortable talking to clients on a daily basis via phone & video calls
- Develop and document standardised processes for the sales team and ensure their implementation
- Collaborate with cross-functional teams to align sales operations with business objectives
- Generate regular performance reports and dashboards for the sales leadership team
- Assist in implementing and managing sales tools to improve team productivity
- Identify opportunities to automate tasks and improve operational efficiency
Salary benchmarks
Our take
Healthcare practitioners worldwide grapple with the time-consuming nature of administrative work, a crucial but often overwhelming aspect of running a practice. Recognising this, Practi is changing how practitioners run their practices by offering cutting-edge software solutions designed to automate and streamline administrative processes, alleviating a significant burden on healthcare professionals.
Originally focusing on the dental industry, Practi has demonstrated its viability and value in the market. The well-funded startup is strategically positioned for substantial growth. With a solid foundation in the allied healthcare sector, Practi is poised to expand its footprint into various healthcare verticals.
As Practi gains momentum and scales its operations, the company continues to invest in talent acquisition to accelerate the ongoing development of its software. The success of its market launch serves as a testament to Practi's commitment to enhancing the efficiency of healthcare practices, allowing practitioners to devote more time and energy to their primary focus - patient care.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
50% female employees
Company
Employee endorsements
Team energy
"The energy in the office is really fun and supportive. Everyone is interested in and supportive of other people's work and it is a really..."
Funding (2 rounds)
May 2023
$6.9m
SEED
Sep 2022
$4.4m
EARLY VC
Total funding: $11.3m
Company benefits
- Annual Bonus
- 28 Days Holiday
- Pension
- Life Insurance
- An annual budget for a range of other benefits, including a health cash plan
- Away Days
- Flexible Working
Company values
- Courage
- Trust
- Ambition
- Humanity
- Curiosity
- Play
Company HQ
South Bank, London, UK
Articles
Leadership
Joss Duggan
(Co-Founder & CEO)Ex-Deloitte Digital, successfully exited his first FinTech start-up in 2018 to ComparaOnline in LatAm, led the Product & Agile Transformation at GSK.
Diversity, Equity & Inclusion at Practi
Avani Lal (Head of Strategy & Operations)
- Building a company to serve clinicians and patients in healthcare means we need to maximise our diversity of thought, so we can bring the best solutions to bear on such important problems. We also know that diversity of thought is a product of diverse talent, which manifests itself in many ways.
- Gender, sexual orientation, ethnicity, neurodiversity and socio-economic background are all areas that we spend time thinking about and we want to see many more applications from typically under-represented groups.
- We have a 50/50 gender split across the company and 33% of our amazing colleagues are people of colour - whilst these only represent two dimensions of diversity, we are consistently looking for new ways to find, attract and retain incredible colleagues.
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