QA Engineering Manager, Healthie
$170-195k
+ Annual Company Bonus; +Stock options
More information about location
Infrastructure for virtual-first healthcare organizations
Be an early applicant
Infrastructure for virtual-first healthcare organizations
21-100 employees
Be an early applicant
$170-195k
+ Annual Company Bonus; +Stock options
More information about location
21-100 employees
Company mission
To empower the providers and builders of the care ecosystem with the tools they need to deliver a complete virtual experience for the end-consumers.
Role
Who you are
- Experience: 8+ years in software QA, including leadership roles, with strong knowledge of manual and automated testing tools
- Leadership: Proven ability to build and mentor high-performing QA teams, fostering collaboration across functions
- Technical Skills: Deep understanding of SDLC, QA methodologies and hands-on experience with testing frameworks and tools
- Problem-Solving: Strong analytical skills for root cause analysis and continuous quality improvement
- Proactivity: Experience implementing preventive measures to ensure product reliability and reduce defects
- Organization: Ability to manage multiple projects, priorities, and timelines efficiently
- Strong interpersonal and leadership skills: You care about people - your colleagues, our customers, and everyone around you. People want to work for and with you. You lead with influence, not authority
- Exceptional communication skills, both written & verbal
- Grit: You have a bias towards execution. You maniacally focus on getting the job done, and nothing slows you down
- Mission driven: You have a passion for healthcare and want to work at a place that cares deeply about helping to improve patient outcomes and experiences
- Embody Good Citizen Principles: You incorporate Healthie’s values (Respect, Reliability, Resilience) in your work
What the job involves
- Healthie is hiring an experienced QA Engineering Manager to join our quality assurance team
- You will work with our QA, Engineering, and Product teams to build and maintain product testing processes and ensure that we are continuously improving our QA processes within the company
- Your work may include developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports
- Quality-Driven Processes: Approaches prioritizing quality in development for optimal performance and user satisfaction
- Develop and implement comprehensive QA strategies that incorporate risk-based testing, exploratory testing, and test-driven development (TDD), tailored to the product’s architecture and user requirements to ensure quality at every stage of development
- Ensure thorough test coverage by creating detailed test plans that include both manual and automated testing approaches, utilizing tools such as Selenium for automation and conducting systematic reviews to validate functionality, performance, and security across all platforms
- Monitor and continuously improve QA processes by analyzing defect trends, gathering feedback from team members, and utilizing metrics such as test execution time and defect density to identify bottlenecks, streamline workflows, and enhance overall efficiency and effectiveness
- Team Leadership and Collaboration: Cultivating teamwork and open communication to achieve shared goals and drive success
- Lead, mentor, and develop a high-performing QA team by providing regular training sessions, establishing clear performance metrics, and implementing a structured career development plan to cultivate a culture of excellence and continuous learning
- Collaborate closely with cross-functional teams—including engineering, product management, and design—to establish and align on quality standards, best practices, and testing strategies, ensuring that quality objectives are integrated throughout the product lifecycle
- Facilitate effective communication by implementing regular status meetings, creating shared documentation for tracking quality metrics and issues, and using collaborative tools (e.g., Slack, Jira) to ensure swift resolution of defects and foster a proactive problem-solving environment
- Proactive Quality Assurance and Risk Management: Anticipating issues, implementing measures to ensure product quality and mitigate risks
- Develop and implement comprehensive defect management protocols, including clear processes for defect reporting, prioritization, and resolution, while conducting root cause analysis to identify underlying issues and prevent future occurrences
- Establish and execute a robust security and compliance testing framework, incorporating regular vulnerability assessments, penetration testing, and adherence to industry standards (e.g., GDPR, HIPAA) to safeguard user data and maintain regulatory compliance
- Proactively identify and address potential issues by implementing monitoring and alerting systems, conducting regular code audits, and fostering a culture of continuous improvement to enhance product reliability and minimize downtime
Application process
- Resume Review
- Round 1: Preliminary Interview- (Director of Talent, 15 minutes)
- Round 2: Hiring Manager Interview- (VP, Engineering, 45 minutes)
- Round 3: Take Home Assessment (async)
- Round 4: Behavioral Interview- (Engineering Managers, 45 minutes)
- Round 5: Executive Interview- (CTO, 20 minutes)
- Reference Check
Our take
The past few years have seen a substantial rise in provision and uptake of telemedicine services, with over one in five Americans now signed up. This successful reimagining of healthcare provision into something more accessible, affordable, and effective, has led to a surge of VC investment and rapid-growth success stories in the sector. Would-be startups, however, have to navigate the costly and complex process of building out core, HIPAA-compliant infrastructure.
So software and API company Healthie is filling the gap in this market. The business helps these companies build and deliver health and wellness services by providing a fully-brandable suite of telehealth, business management, and coaching tools. This means that businesses can launch and scale at a fractional of the cost, and in a fraction of the time.
It’s a broad-based set of solutions that’s won Healthie an impressive number of client organizations across over 20 different countries. This vigorous growth looks likely to continue, too. Telemedicine remains a popular healthcare tool, and as regulations on telehealth data privacy tighten, the growing number of startups in this space are likely to need more support than ever.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2024
$23m
SERIES B
Jul 2022
$16m
SERIES A
Total funding: $41.2m
Company benefits
- Stock options
- Medical, dental, vision, life and disability coverages
- FSA and HSA
- Flexible vacation
- 401(k) plan with company matching
- Parental leave program
- Learning & development stipends
- Nutritional coaching
- Fitness membership budget
- Co-working subscriptions
- A laptop plus equipment stipend
- Summer Fridays
Company values
- Respect - "Make improvements, not excuses. Seek respect, not attention"
- Resilience - “When the going gets tough, the tough gets going"
- Reliability - "With great power comes great responsibility"
Company HQ
Chelsea, New York, NY
Articles
Leadership
Erica Jain
(CEO)Conducted research at the Center for Research on Prospective Health Care, moving into a nutrition program analyst role at the Clinton Health Access Initiative, and finally spent time as a healthcare consultant with BCG.
Cavan Klinsky
(CTO)Founded search engine Gevva, and then worked freelance as a web designer.
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