Community Engagement Specialist, Multiverse
More information about location
1+ day a week in office
Upskilling platform for AI and Tech adoption
Be an early applicant
Upskilling platform for AI and Tech adoption
501-1000 employees
Be an early applicant
More information about location
1+ day a week in office
501-1000 employees
Company mission
To provide equitable access to economic opportunity, for everyone.
Role
Who you are
- You’re a self-starter who thrives in a fast-paced, high-autonomy environment - You take initiative to move ideas forward, using sound judgment and referring to clear goals or priorities, while checking in when needed
- You bring 4 years+ experience in event strategy, programming, and community engagement, ideally in a tech, education, or professional development
- You understand what excites learners in data, tech, and digital - and you know how to connect with the right experts to deliver that excitement
- You’re confident leading events from start to finish and are comfortable hosting and moderating live, large-scale sessions
- You’re a data-driven decision-maker - you don’t just report numbers, you uncover stories and drive action
- You’ve got strong project and people management skills, ideally including previous line management experience
- You’re an excellent communicator, capable of engaging everyone from apprentices to C-suite leaders
- You’re passionate about building belonging, learning, and growth at scale and champion inclusion and equity across community experiences
- You're tech-savvy, with strong skills and experience using tools like Teams, Vimeo, Canva and Hivebrite - and be confident learning new platforms as required
What the job involves
- We are on a mission to empower apprentices by creating a vibrant, engaging, and supportive community. As our Community Engagement Specialist, your role sits within Apprentice Enablement and you’ll be the driving force behind creating experiences that make our 11,000+ apprentices and our network of alumni feel seen, supported, and inspired
- This is not your typical community role. We’re looking for a strategic leader and self-starter who thrives in ambiguity, loves to work across multiple teams across the company and approach and work with external industry experts, and isn’t afraid to take bold bets
- You’ll set the strategy for community engagement at scale, shape a powerful events programme, and be the face of the community - all while helping us raise the bar on what’s possible for a digital-first, career-focused learning experience
- Develop and lead the overall strategy for community engagement, aligning programming with learner needs, client priorities, and the Multiverse brand
- Identify opportunities to evolve our events - from traditional extra-curriculum lectures to interactive workshops, career accelerators, technical deep-dives, and in-person experiences - and bring those ideas to life
- Design and scale our group mentoring programmes, ensuring high quality, impactful experiences for both mentors and mentees
- Engage and re-engage Multiverse alumni through targeted storytelling or opportunities to contribute to the wider community
- Manage and continuously improve the Community Hub as our digital home for learners — ensuring it remains accessible, engaging, and aligned to strategic priorities
- Own and maintain policies that support a safe, inclusive, and respectful community environment, including safeguarding protocols and moderation guidelines
- Design, deliver, and evaluate a high-impact calendar of (predominantly virtual) community events that support apprentice growth across every stage of their apprentice journey with Multiverse
- Manage the end-to-end event experience of our community events schedule: content planning, scheduling, promoting, marketing, moderation, feedback, and performance reporting
- Ensure all events meet a high standard of quality, relevance, and innovation and meet the relevant performance targets of bookings, attendance and session feedback
- Oversee the management and day-to-day operations of the Community Hub, ensuring it remains a vibrant, supportive, and well-moderated space for all learners
- Identify, invite, and collaborate with world-class speakers, mentors, and industry leaders from the tech, digital, and data sectors
- Cultivate strong relationships with guest experts, ensuring high-value content and repeat engagement
- Negotiate and manage the annual speaker budget, ensuring high-quality, diverse programming while delivering strong value and impact
- Monitor and analyse event attendance, engagement and satisfaction data to assess performance and drive improvements
- Use insights to test new approaches and iterate quickly, supporting the growth and retention of our apprentice community
- Line manage and mentor our Community Engagement Associate, helping them grow and succeed in their role
- Work closely with internal stakeholders across marketing, delivery, learning, tech and product to ensure aligned messaging and streamlined operations
Salary benchmarks
Our take
In today's tech-driven workplace, skills like digital marketing, software engineering, product design, and data analysis are pivotal. Traditional pathways to acquiring these skills are evolving, with coding schools like Makers Academy challenging the necessity of a formal Computer Science degree.
Recognizing the need for inclusive pathways, apprenticeships have gained prominence, spurred by government mandates like the 2016 levy. Multiverse (formerly WhiteHat) exemplifies this shift, offering opportunities for all to reskill and thrive in the tech industry.
Embracing a mission of accessibility and innovation, Multiverse's recent strategic moves, including acquiring Californian AI firm, Searchlight and attracting top-tier talent, underscores its commitment to excellence. Partnering with industry giants like Google and Facebook, Multiverse is driving transformative change, democratizing access to tech education.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
70 people
Gary, Chief Learning Officer
Our mission
Unlocking economic opportunity and potential for individuals and orgs by closing skill gaps through measured, applied, guided and equitable learning.Company
Employee endorsements
Opportunities to learn
"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."
Funding (last 2 of 5 rounds)
Jun 2022
$220m
SERIES D
Sep 2021
$130m
SERIES C
Total funding: $414m
Company benefits
- Quarterly M-Powered Days to refresh and recharge
- End of Year Company Shut Down
- A focus on wellbeing with access to Spill therapy support, an Employee Assistance Programme and an internal Wellbeing working group.
- 45 days of work from abroad per year
- Free access to Wellhub's Starter, Basic and Bronze plans (free gym + more)
- 27 days holiday, plus 1 life event day and 2 volunteer days
- Full Medical Insurance coverage through Bupa, and your medical history is disregarded.
- Life Insurance coverage through AIG. This benefit pays out 3x your base salary to your beneficiaries.
- Our Cycle to Work scheme enables bike ownership with up to 42% savings
- Tech scheme: you can purchase new electronics, including accessories, up to £1,000, and spread the cost through 12 interest-free monthly repayments.
- Workplace Nursery benefit is provided by Enjoy Benefits and is there to help employees with the cost of childcare at a nursery setting.
Company values
- We believe in equality of opportunity
- We treat others as we want to be treated
- We adopt an owner mentality
- Development is at our core
- We make decisions based on facts and logic
- We don’t take ourselves too seriously
Company HQ
Paddington, London, UK
Articles
Leadership
Euan Blair
(CEO)Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.
People progressing
Peppa is VP of Go-To-Market, UK&I. She joined Multiverse as an Account Executive in the Go To Market Team and was promoted to Regional Director within 7 months, then progressed to Area Vice President.
People breakdown
13%
11%
6%
68%
2%
Asian
Black or African American
Multiracial / Multiethnic
White
Unknown
Last updated on 10 September 2024
Diversity, Equity & Inclusion at Multiverse
Serena Vaughan (Career Mobility Lead)
- We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
- Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
- We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
- Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
- We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.
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